What are the responsibilities and job description for the Collections Specialist position at LHH Recruitment Solutions?
Job Description
Job Description
LHH Recruitment Solutions is assisting with a search for a Collections Specialist for a client in the Kansas City metro. As a Collections Specialist, you will work directly with consumer to resolve outstanding account balances, provide exceptional service, and help consumer achieve financial stability. Your ability to communicate effectively, demonstrate empathy and negotiate favorable outcomes will be key to your success.
Job Duties
Deliver outstanding customer service.
Assist and encourage customers throughout the collections process.
Handle multiple communication channels (email, inbound calls, chat, and outbound calls) to collaborate with consumers and develop payment solutions for debt collection and account resolution.
Achieve key performance metrics as set by management.
Maintain high standards of quality and compliance.
Benefits
Full Medical, Dental, Vision
401K
Monthly Performance bonuses
20 days of PTO, 9 Paid Holiday
Career Ladders program for internal growth and promotions
Discount Program
Pay : $18 - $20 / HR
Pay Details : $20.00 per hour
Search managed by : Justin Marks
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $18 - $20
