What are the responsibilities and job description for the Customer Service/Admin position at LHH Recruitment Solutions?
Are you highly organized, detail-oriented, and skilled in administrative tasks? We are looking for a Customer Service Coordinator with excellent customer service skills. This role will be managing warranty plans for homeowners. This is a fast-paced role that combines administrative expertise with customer interaction, ensuring homeowners receive timely and professional support for their concerns.
Key Responsibilities :
- Work with homeowners to address warranty plan inquiries and concerns.
- Manage heavy administrative tasks in Adobe, Outlook, DocuSign, and Punchlist (web-based tracking system).
- Create and organize PDF packages in Adobe for new homeowners, including warranty documents, options, and floor plans.
- Communicate effectively with homeowners, providing clear and courteous responses to warranty-related issues.
- Schedule and coordinate warranty service representatives for walkthroughs and inspections.
- Maintain accurate records and documentation related to warranty service requests and resolutions.
Qualifications :
Benefits :
Benefit offerings include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details : $28.00 to $30.00 per hour
Search managed by : Michelle Schiller
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
Salary : $28 - $30
