Demo

Intake Specialist

LHH Recruitment Solutions
San Diego, CA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

Intake Specialist

Are you a driven individual with a knack for connecting with people? A prominent law firm in San Diego, CA is on the lookout for an Intake Specialist to join their team. This role is essential as the first point of contact for potential clients seeking legal assistance. The ideal candidate will excel in a fast-paced environment, demonstrating empathy and strong communication skills while achieving their targets.

Position : Intake Specialist

Location : San Diego, CA (On-site)

Schedule : Wednesday-Sunday, 9 : 00am to 5 : 30pm or 9 : 30am to 6 : 00pm, with flexibility to work on holidays if needed.

Compensation : $24.00-$27.00 / hour, depending on experience and qualifications.

Key Responsibilities :

  • Engage with inbound leads via phone, conducting comprehensive intake interviews.
  • Assess leads based on specific criteria and qualify them accordingly.
  • Facilitate the signing process for new clients by sending retainers and providing guidance.
  • Maintain consistent follow-up with leads through various communication channels.
  • Communicate the firm's values and advantages to potential clients.
  • Keep detailed records and follow-up plans in the CRM system.
  • Strive to meet or exceed individual and team performance goals.

Qualifications :

  • Availability to work onsite and on weekends regularly.
  • High school diploma with at least one year of sales experience.
  • Enthusiastic, detail-oriented, and organized with strong judgment and analytical skills.
  • Excellent interpersonal, communication, and written skills.
  • Understanding of ethical and confidentiality standards in a legal setting.
  • Previous experience in the legal field is a plus but not required.
  • Ability to work independently and collaboratively, managing high volumes of work efficiently.
  • If you are passionate about client service and thrive in a dynamic environment, this Intake Specialist role could be the perfect fit for you. Apply now to join a growing team and make a significant impact in the legal industry.

    Pay Details : $24.00 to $27.00 per hour

    Search managed by : Nicolette Suskauer

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer / Veterans / Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
  • Salary : $24 - $27

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