What are the responsibilities and job description for the Member Services Representative position at LHH Recruitment Solutions?
Job Description : Member Services Representative
Location : Kearny Mesa, CA
Join a dynamic non-profit organization in Kearny Mesa as a Member Services Representative! This role offers a flexible hybrid work schedule, combining in-office and remote work to support a healthy work-life balance.
Key Responsibilities :
- Handle a high volume of incoming phone calls with professionalism and efficiency
- Assist members with inquiries, account updates, and resolving concerns
- Provide accurate and timely information about services and benefits
- Document all interactions and updates in the CRM system
- Collaborate with team members to enhance the overall member experience
- Proactively identify and escalate complex issues to ensure resolution
Qualifications :
Working Hours :
Details :
Why Join Us?
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible!
Pay Details : $21.75 per hour
Search managed by : Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
Salary : $22
