What are the responsibilities and job description for the Patient Registration position at LHH Recruitment Solutions?
Job Description
Job Description
Shift : 11 : 00 PM to 7 : 30 AM (with flexibility to cover 3 : 00 PM to 11 : 30 PM as needed)
Do you enjoy a dynamic work environment and able to deliver customer service with empathy? LHH Recruitment Solutions is seeking a dedicated and reliable Patient Registration Representative for a 3 month contract position with the possibility to extend. This role is pivotal in ensuring smooth and efficient patient registration processes in an Emergency Department (ED) setting, with occasional floating to other registration areas as needed.
Key Responsibilities :
Provide exceptional customer service and accurately collect patient information.
Obtain signatures, scan documents, and manage patient financial responsibilities.
Follow downtime procedures and proactively manage tasks.
Enhance patient experiences and contribute to positive Press Ganey / HCAHPS scores.
Process pre-registrations, answer phones, and verify insurance information.
Work well within a team and maintain open communication with co-workers.
Identify and estimate patient financial liability and manage collections.
Consistently meet or exceed Quality Review scores.
Job Requirements :
At least 6-12 months of customer service experience.
Medi-Tech experience is preferred but not required.
High School Diploma.
Note : Candidates must be able to work the regular hours of 11 : 00 PM to 7 : 30 AM with flexibility to cover the 3 : 00 PM to 11 : 30 PM shift as needed.
Pay Details : $22.00 to $25.00 per hour
Search managed by : Mandy Dillinger
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $22 - $25
