What are the responsibilities and job description for the Patient Services Representative position at LHH Recruitment Solutions?
Are you passionate about providing exceptional patient care and administrative support in a dynamic healthcare environment? LHH Recruitment Solutions is seeking a dedicated and professional Patient Services Representative to join our client's team in Worcester, MA. This contract role is integral to ensuring a seamless patient experience and efficient clinical operations and will start immediately!
Key Responsibilities:
Welcome and assist visitors and patients for scheduled and urgent care appointments.
Verify and update patient demographic and insurance information.
Collect co-payments and obtain necessary consent signatures for treatment and billing.
Assess patient needs and refer them to appropriate services such as financial counseling, interpreter services, and social services.
Manage incoming phone calls, connect patients to providers, and take messages as needed.
Schedule appointments and coordinate treatment plans with multiple providers and departments.
Ensure patients receive necessary pre-procedure information and collaborate with insurers for prior authorizations.
Maintain accurate records, logs, and files, and assist with billing discrepancies and prescription renewals.
Perform various administrative and clerical duties, including data entry, mail distribution, and report preparation.
Qualifications:
High School Diploma required; Associate’s or Bachelor’s degree preferred.
Minimum of 3 years of related experience, or equivalent education and experience.
Proficiency in specialized applications software and computer systems.
Ability to work under stressful situations and handle multiple tasks efficiently.
Excellent communication and human relations skills.
Knowledge of business office procedures and medical terminology is a plus.
Why Join Us?
Be part of a team that values professionalism, tolerance, and respect.
Engage in continuous learning and quality improvement initiatives.
Work in a supportive environment that promotes diversity and inclusion.
If you are a motivated individual with a commitment to excellence in patient care and administrative support, we encourage you to apply for this exciting opportunity.
Pay Details: $20.00 to $23.00 per hour
Search managed by: Tece Hunt
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $20 - $23
