What are the responsibilities and job description for the Seasonal Customer Care Specialist position at LHH Recruitment Solutions?
If you’re passionate about making people’s days brighter and working in a lively environment, we’d love to have you on board as a Seasonal Customer Care Specialist. This role is perfect for someone who enjoys interacting with customers, is detail-oriented, and thrives in a team atmosphere.
Responsibilities
Enter orders received via fax, mail, or email into our order entry system.
Transcribe hard copy paper orders accurately into the system.
Receive calls from customers who are ready to place their orders during the busy holiday season.
Accurately enter the customer’s order while speaking with them on the phone.
Assist customers in selecting items, answering questions, and placing orders with friendliness and professionalism.
Handle returns, issue credits, and resolve customer complaints.
Be part of our team-wide commitment to accuracy by double-checking orders that have been entered by others.
Use the resources provided to answer customer questions, and don’t worry—no memorization required!
Why You’ll Love Working With Us:
You’ll be part of a fun, high-energy team that values creating positive customer experiences.
There’s no selling pressure—just genuine interactions with customers to help them with their orders.
You’ll be spreading joy during the holiday season by making sure customers get exactly what they need.
Qualifications:
1 years of customer service/data entry experience.
Prior experience in Microsoft Office Excel
Strong attention to detail and a commitment to accuracy.
Excellent communication and customer service skills—being friendly and helpful is a must!
Ability to work in a fast-paced, dynamic environment, especially during the holiday rush.
Basic computer skills and the ability to enter data efficiently and correctly.
Experience with data entry or customer service is a plus, but not required—we’ll train you!
Work Schedule:
Seasonal role, available until the end of 2024
Some overtime during peak holiday periods resulting in holiday bonuses.
Pay Details: $16.00 to $18.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $16 - $18
