Accounts Receivable/Collections

Job Title: Accounts Receivable Specialist (Ongoing Temp)

Location: Bergen County, NJ

Job Type: Temporary (Ongoing)

Hours: 8:00 AM - 5:00 PM, Monday through Friday (1-hour lunch)

LHH Recruitment Solutions is seeking an experienced Accounts Receivable Specialist for an ongoing temporary role located in Englewood, NJ. This key position involves managing the company’s accounts receivable processes, including invoice management, collections, payment processing, and account reconciliation. The ideal candidate will have a solid background in accounts receivable and collections, and proficiency in accounting software such as Oracle or NetSuite.

Key Responsibilities:

• Invoice Management:Prepare, issue, and send invoices to customers on time, ensuring accuracy and compliance with terms and agreements.
• Collections:Follow up on overdue accounts by contacting customers via phone, email, or written correspondence. Set up payment plans and work with customers to resolve outstanding balances.
• Payment Processing / Receipting / Applications:Receive and process customer payments, ensuring all transactions are recorded accurately and in a timely manner in Oracle. Manage various payment methods, including checks, credit cards, ACH transfers, and wire transfers. Maintain monthly bank reconciliation.
• Account Reconciliation:Review and reconcile customer accounts, resolving discrepancies between payment records and invoices. Investigate and address any payment issues or disputes promptly.
• Customer Communication:Communicate with customers regarding payment status, overdue accounts, and invoice discrepancies. Maintain positive customer relationships while ensuring timely payments.
• Dispute Resolution:Investigate and resolve customer disputes related to billing, payments, or account issues. Collaborate with other departments (e.g., sales, customer service) to ensure issues are addressed efficiently.
• Reporting:Assist in generating regular financial reports on AR status, collections activities, and payment trends. Report on delinquent accounts and suggest corrective actions.
• Compliance & Documentation:Ensure all AR and collections activities comply with company policies, industry regulations, and accounting standards. Maintain accurate and up-to-date customer records and documentation.
• Team Collaboration:Work closely with finance, sales, operations, and customer success teams to resolve billing issues and ensure smooth operations across departments.

Required Skills and Qualifications:

• Associate or bachelor’s degree in accounting, finance, or a related field preferred.
• Proven experience in accounts receivable, collections, or accounting roles.
• Strong knowledge of accounting principles, AR processes, and collections practices.
• Proficiency with accounting software (e.g., Oracle, NetSuite, or similar platforms) and Microsoft Excel.
• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook) for document creation, data analysis, and communication.
• Excellent communication and negotiation skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong problem-solving skills and ability to resolve disputes effectively.
• Demonstrated creativity and problem-solving skills in addressing complex situations and offering alternative strategies to enhance department operations.