What are the responsibilities and job description for the Collections Specialist position at LHH?
LHH is working on behalf of our fantastic client in Fairfield County who has a Collections Specialist staffing need. This role is full time and on a hybrid schedule.
Collections Specialist
The Collections Specialist is responsible for managing outstanding AR and working with customers to secure payments in a timely manner on delinquent accounts.
Job Responsibilities:
- Contact customers by phone/email to collect outstanding debt.
- Resolve any customer objections and secure payment
- Research and resolve payment discrepancies
- Investigate and resolve customer queries
- Document conversations, correspondence, and follow-up regarding customer accounts. Maintains accurate records and notes.
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Follow-up of all assigned accounts as needed to ensure completion of all required actions.
- Communicates with management regarding difficult collection problems to determine and implement a further course of action.
Qualifications:
- Minimum of 2 years of experience in accounts receivables and billing processes.
- Excellent phone skills
- Must have excellent customer service and communication skills
- The ability to organize and manage multiple priorities while maintaining a high level of attention to detail.
Salary range: $53K-$58K DOE
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.specialcounsel.com/candidate-privacy
If you would like to be considered, or learn more about this opportunity, please submit your resume today to doris.meinelt@lhh.com!
Salary : $53,000 - $58,000
