Operations Supervisor (Laredo, TX)

The Operations Supervisor at Libbey's Laredo, TX Distribution Center is responsible for safely leading team members to meet and exceed our customer’s quality and service expectations, while also meeting and exceeding Libbey’s cost, quality, and efficiency goals. The Operations Supervisor will lead and manage a staff of contracted team members to meet the daily demands for our customers, both internal and external. This position will oversee daily operations, guide and collaborate with various departments to ensure seamless operations, internal and external audits, as well as continuous improvement. RESPONSIBILITIES Perform research and analysis; assist in the design and development of distribution processes which include quality, safety, cost reduction and operations to facilitate continuous process improvement Establish daily production goals and monitor daily performance to achieve these goals Work closely with key stakeholders: Customer Service, Sales, Inventory Control, Finance etc. to ensure delivery of all key service objectives Lead and participate in root cause analysis to identify problems and recommend changes Monitor production standards and develops programs to improve operational throughput Observe team member activities and work methods, recommends areas of opportunity Coach team members towards meeting goals Assist in training team members on distribution processes and equipment Assist the DC Manager in problem resolution relating to production, standard operating procedures, safety and quality, Assist the DC Manager for external and internal audits such as risk audits, CTPAT and EHS related assessments. Ensure the effective creation, follow-up and maintenance of inventory (warehousing) standard operating procedures. Ensure and coordinate effective shipments between Libbey Laredo Distribution Centers and third-party locations. Evaluate the performance of team members and communicates feedback regarding job performance and expectations in a timely manner Participate on distribution project teams acting as a co-facilitator or facilitator May act as a project manager on assigned projects May serve on cross-functional teams May perform other duties as assigned   REQUIREMENTS & QUALIFICATIONS High school diploma or GED required Bachelor’s degree preferred; work experience will be considered in lieu of degree Minimum 3 years of multi-shift distribution center experience 55K Sq ft preferably. Technical skills in logistics processes and methods to include flow, cost efficiencies, engineered standards, equipment, safety and quality. Analytical skills to include problem identification and resolution Ability to multi-task in a rapidly changing, deadline driven work environment, with minimal mistakes Ability to lead and develop people utilizing excellent communication skills Familiarity with Microsoft Office Suite Experience in Warehouse Management Systems (Manhattan, Red Prairie) essential Experience in ISO 9001, 14001, 18001 a plus A passion to grow personally and professionally, as well as develop others on your team Ability and willingness to work alternate shifts as required Must be able to read, write, speak and understand English language; similar skills in Spanish is a plus   WORKING CONDITIONS  May be required to lift 50 to 75 pounds. Must be capable of sitting, standing, and/or walking for extended periods of time. Required to work in a physical environment that is subject to temperature extremes. May require the movement of mobile and fixed equipment.