Executive Director

Liberation Veterans Services (LVS) is a non-profit organization dedicated to providing a safe haven exclusively for veterans in crisis. LVS is committed to working with veterans treating them with the dignity and respect they deserve. The goal for this program is to help the veterans go on and lead productive, fulfilling lives in the community.

The Executive Director will provide oversight and management over the operations at LVS under the direction of the President/CEO. The ideal candidate will be proficient in establishing a program that is sustainable, adheres to the applicable standards and regulations, and ensures our clients are managed effectively and treated with care. LVS should work in unison and in support of other services offered by the Liberation Organization i.e., Liberation Family Services, Liberation Thrift, Liberation Food Pantry, Family Resource Center, etc. By fostering an environment of kindness, trust, humility, dignity, equity, and passion, the Executive Director will assist with ensuring our veterans and staff are served safely, effectively, to the highest ethical standards, and in accordance with our mission and guiding principles.

ROLES AND RESPONSIBILITIES

Reports to: President/CEO

General

• Uphold and exemplify LVS’s vision, mission, and core values, ensuring that every interaction reflects a deep commitment to kindness, trust, humility, dignity, equity, and passion.
• Demonstrate cultural competence and sensitivity to the linguistic, socioeconomic, and cultural diversity of clients, staff, and community members.

Program Management and Strategic Planning

• Develop and implement strategies to improve program outcomes and expand service offerings.
• Design, launch, and monitor services and programs that meet the needs of veterans, including employment, housing, mental health support, and social services.
• Oversee the development of all program goals and objectives, including the Housing Success Plans.
• Design and implement policies and procedures that mirror all GPD grant guidelines, funding requirements and are aligned with LVS's mission and strategic objectives.
• Assist with strategic planning, including assessment of client populations, client needs, role of service within the community, program strengths, and opportunities for expansion of existing services or development of new services.
• Oversee the resolution of complaints or problems concerning the service that arise internally or from the community.
• Develop and maintain an overall management system that provides appropriate staff coverage for regular operations as well as a response to crisis situations.
• Assist the President and CEO in budget planning and projections for the program
• Work closely with the Operations Manager to ensure accounts are in line with budgeted numbers
• Collect and analyze data to evaluate program effectiveness and identify areas for improvement.
• Prepare and present regular reports on program performance, outcomes, and impact to leadership, funders, and stakeholders.

Budget and Resource Management

• Collaborate with the President/CEO to develop and manage the program’s budget, ensuring fiscal responsibility and compliance with funding guidelines.
• Work with the Chief Advancement Officer to identify and pursue funding opportunities, including grants, donations, and partnerships
• Allocate resources efficiently to ensure program sustainability and growth

Team Management and Development

• Supervise, mentor, and evaluate a team of case managers, housing monitors, and volunteers.
• Foster a positive, supportive, and inclusive environment for staff and clients.
• Develop and implement strategies to improve case management processes.
• Provide training and development opportunities for staff to enhance their skills and knowledge of veterans’ issues.

Community Engagement

• Serve as the primary spokesperson for the program, representing it to stakeholders, donors, and the community.
• Build and maintain strong relationships with veterans, families, service providers, and community leaders.
• Advocate for veterans’ needs and priorities at the local, state, and national levels.
• Collaborate with external partners and organizations to ensure veterans have access to a full range of services.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time during employment.

SKILLS AND ABILITIES

Demonstrates kindness, trustworthiness, and humility in all interactions, fostering an inclusive and respectful work environment that values equity, dignity, and passion for the organization’s mission

Strong leadership and interpersonal skills

Critical thinking skills to analyze complex problems, evaluate potential solutions, and make data-driven decisions that align with organizational goals

Proven experience in program management and administration

Compassionate and client-focused approach to care

Proficient in using technology as a management reporting and evaluation tool

Ability to have a good rapport with a wide variety of people

Attention to detail and problem-solving skills

Good organizational skills

Excellent time management skills and ability to multi-task and prioritize work

Proficiency in MS Office

Must be honest, have integrity, and a strong work ethic

EDUCATION AND EXPERIENCE

Bachelor’s degree in social work or relevant field (Required)

Master’s degree in social work, business, or relevant field or 10 years’ experience in management or organizational leadership (Required)

Trauma Informed Care, CPR and First Aid Certification, a plus

Experience in crisis intervention and mental health skill building (Preferred)

Experience working with veterans is highly desirable

Pay: $75,000 - $80,000

Expected Hours: 40-50 hours per week

Benefits: Health and dental insurance, retirement plan, and paid time off