Personal Banker

Job Overview
As a Personal Banker, you will play a crucial role in providing exceptional financial services to our clients. You will be responsible for building and maintaining strong relationships with customers, understanding their financial needs, and offering tailored banking solutions. Your expertise in cash management and fraud prevention detection will ensure the security and satisfaction of our clients while contributing to the overall success of the bank.

Responsibilities

• Provide exceptional customer service; ensure consistent follow-through by taking ownership of issues.
• Process a variety of client transactions, including teller transactions, ensuring consistent accuracy, and acting as a “Trusted Advisor.”
• On-board new customers, and assist with daily maintenance of deposit accounts, standard cash management products, debit and credit cards, online and mobile banking.
• Become knowledgeable on Bank products.
• Educate customer on Bank products.
• Provided backup to the courier route, if needed.
• Ensures the office is maintained in a neat, clean and attractive manner.
• Participate in day-to-day operations for the branch as assigned, review, act on various reports and certifications.
• Provide operational, compliance, and other support as necessary; provide support to other departments.
• Proactive in professional development and in support of others within the department and bank.
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
• May represent the Bank at various community and civic functions to further enhance the Bank’s image and develop additional business.
• Follow policies and procedures; complete assigned tasks correctly and on time; support the Bank’s goals and values; benefit the bank through outside activities.

Experience

• High school diploma or GED (minimum requirement). Three years of related banking industry experience and/or training; or the equivalent combination of education and experience.
• Intermediate experience, knowledge and training in bank sales and service and bank teller operations.
• Customer service or cash-handling experience (e.g., retail, cashier, or hospitality) preferred.
• Basic knowledge of related state and federal banking compliance regulations and other Bank operational policies.
• Computer proficiency for banking software and data entry.
• Strong numerical and math skills for handling transactions accurately.
• Problem-solving skills.
• Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions; ability to speak clearly to customers and employees.
• Effective organizational and time management skills.
• Ability to work with general supervision while performing duties.
• Current Washington driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

Join our team as a Personal Banker and help us deliver outstanding service while supporting our clients' financial journeys.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $25 - $28