What are the responsibilities and job description for the Automotive Business Development Representative position at Liberty Buick GMC?
Title: Automotive Business Development Center Representative
We are seeking a motivated BDC Representatives for our High paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the sales consultants in an office setting. You will be sending emails, making sales calls, and setting appointments for our sales department to help grow our business!
Automotive BDC Representative Responsibilities
- Handle incoming and outgoing phone calls and emails.
- Work in our call center staffed and managed by the dealership, and handle our customer contacts,
- service, follow-up and lead generation.
- Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
- Answer customer internet inquiries by both email and phone.
- Schedule sales/service appointments and reschedule no-show customers.
- Contact customers based on current marketing incentives.
- Follow up with existing and potential customers to generate appointments.
- Follow up in a manner that results in the customer visiting the dealership.
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in
- all aspects of dealing with customers.
Automotive BDC Representative Qualifications:
- The ability to manage a high volume of inbound and outbound sales and service call volume, internet
- leads and call lists.
- Overall knowledge of automotive sales and service department operations.
- Display strong organization skills.
- Bilingual is a plus.
- Must have a valid driver’s license.
Join us in driving innovation and making a significant impact in the technology sector!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 33 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
People with a criminal record are encouraged to apply
Ability to Commute:
- Peoria, AZ 85382 (Required)
Work Location: In person
Salary : $16 - $18