What are the responsibilities and job description for the Mortgage Lending Sales Manager position at LIBERTY FEDERAL CREDIT UNION?
Liberty FCU, a full-service credit union, is currently seeking a Mortgage Lending Sales Manager to join the team in the Louisville area. Significant mortgage loan origination and proven leadership/managerial skills are required. This could be a producing or non-producing manager role depending on experience and situation. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
- Responsible for supporting the RVP of Mortgage Sales to effectively support and grow mortgage volume in the area.
- Recruit and assist in the hiring process to continue to build our team.
- Implement, manage and track goals for the individuals in the sales team.
- Mentor, monitor and coach sales staff to build referral network and meet sales goals.
- Provide guidance to sales staff regarding goals, service, procedures, and products.
- Work with the RVP of Mortgage Sales to forecast monthly/annual production volumes and goals. Develop, recommend for approval, and implement strategy for achieving production goals.
- Provide assistance in resolving member problems and concerns.
- Facilitate credit union employee mortgage loans.
- Continually build new business and member relations by representing and promoting the credit union at external functions while maintaining a positive and professional image.
- Conduct research, analyze, and make recommendations for product enhancements and new mortgage programs.
- Keep the RVP of Mortgage Sales informed of mortgage origination activities, needs, and issues. Prepare and submit applicable loan reports.
- Conduct annual performance evaluations for direct reports.
- Provide exceptional member service.
Qualifications:
- Minimum 5 years of previous mortgage loan origination experience.
- Minimum 3 years in a leadership or managerial role leading a sales team.
- NMLS licensing and continuing education is required.
- Working knowledge of conventional and government loan programs.
- Experience with CRM and LOS system preferred.
- Excellent time management skills, as well as verbal and written communication skills.
- Utilize automated UW systems, LOS system, email and other technologies to issue point of sales approvals, lock-ins, and for customer service and follow up purposes.
- Must adhere to all company procedures, policies and state/federal laws.
- Must be able to achieve all aspects of job performance while adhering to the company Mission, Vision and Values.
- Must have the ability to pass a background check and a pre-employment drug screening.
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
