What are the responsibilities and job description for the Mortgage Processing Assistant position at LIBERTY FEDERAL CREDIT UNION?
Liberty Federal Credit Union is currently seeking a Mortgage Loan Processing Assistant. Past experience in the mortgage industry is required.
Duties and responsibilities include but are not limited to the following:
- Scrub files after application is taken
- Review support documents prior to efolder upload (credit reports, bank statements, paystubs, 401k statements, appraisals, etc.)
- Upload disclosures
- Send welcome letter to borrower (request additional information and/or collect all documents for loan processing)
- Maintain file status and communication between loan officer/realtor/borrowers
- Order HOI, VOD and VOEs
- Work with processing to address any file issues and to help clear conditions
- Submit loans for re-score of credit
- Provide exceptional service
- Manage pipeline and closing dates, ensuring the buyer, seller and agent all agree, HUD sent 48 hours prior, and buyer is aware that Certified Funds are required to close
- Provide administrative support to branch. Duties include clerical, reception and project-based work
Skills Required:
- High School Diploma
- Project a professional company image in person, over the phone and in written communications
- Attention to detail and accuracy
- Ability to multi-task
- At least 1 year(s) mortgage industry experience and a working knowledge of the industry
Reporting Relationships:
This staff position reports to the Branch Manager and the Processing Manager. There are no reports to this position.
Position may also be responsible for:
- Answering phone and greeting clients in front lobby
- Coordinate maintenance and delivery of office equipment
- Ensure sales office is neat, clean and equipped with the required supplies
- Follow up on pre-approval letters
- Written communications and follow up, such as anniversary, birthday and thank you cards
- Make appointments for office schedule, plan and attend functions with Loan Officers for relationship and marketing purposes
Liberty Federal Credit Union is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
