Title Supervisor

Liberty FCU, a full-service credit union, is currently seeking a detail-oriented Title Clerk Supervisor to join the Loan Servicing Department. The successful candidate must be accurate, efficient and organized while maintaining knowledge of state title laws and regulations. Knowledge and experience utilizing Excel is a plus. Applicants must be willing to work Saturdays on a rotating basis. This position will be located at 4405 Theater Drive, Evansville, IN.  If interested, please proceed by clicking Apply.   

Duties and responsibilities include but are not limited to the following:   

• Serve as working supervisor of title clerks
• Assist the Manager of Consumer Loan Servicing in the hiring and supervision of the title clerks
• Track all incoming and released titles for collateralized loans.
• Point of contact for third-party lender lien perfection
• Work with the Manager of Consumer Lending on process improvement for the Title team. 
• Perform outbound phone calls to follow-up with members on titles not received.
• Ensure the credit union’s lien is filed on all titles for direct and indirect loans.
  1. Monitor all incoming titles to ensure the lien is placed accurately.
  2. Work a weekly report showing the accounts in which the titles/lien notifications have not been received after 60, 90, and 120 days.
  3. Prepare and mail the necessary state title forms to obtain members’ signatures.
  4. Collect the proper forms and fees from the closing loan officer for lien placement.
  5. Complete title forms to send to each state in which the borrower reside to have the credit union’s lien recorded on each title.
• Release titles to members on paid off loans and document the delivery method.
• File all incoming titles accurately in the secure filing system.
• Process paperwork on vehicles that were deemed total losses and send letters of guarantee to insurance companies.
• Prepare payoff quotes for dealerships in the credit union’s indirect lending program.
• Post loan payoff checks and refunds of GAP or warranty policies received at the credit union.
• File GAP claims on vehicles totaled or stolen.
• Mail security agreements to obtain signatures from owners of vehicles who are not borrowers on the loan.
• Maintain accuracy on all documentation to ensure the credit union has secured all collateral used for lending purposes.
• Assist members, employees and dealerships with questions or concerns.
• Check incoming titles for accuracy on year, make, model and VIN on all booked collateralized loans and indicate in the core processing system that the title has been received.
• File UCCs for all non-titled collateral loans.
• Prepare lien releases upon request for paid off loans.
• Prepare the necessary documentation for name change requests.
• Assist the Asset Protection Department with titles where the collateral has been repossessed or included with a bankruptcy.
• Update and maintain all electronic titles.
• Work in the Saturday schedule rotation for the titling area.
• Develop an understanding of credit union history, philosophy, organization, bylaws, and operational procedures.
• Develop a working knowledge of the credit union’s data processing system and word processing software.
• Adhere to the credit union’s S.E.R.V.I.C.E. standards.
• Any other duties assigned by my supervisor or management.

Benefits and Compensation: 

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.