What are the responsibilities and job description for the Teller (Part-time) - LaVista/Omaha position at Liberty First Credit Union?
Why Liberty First Credit Union?
Join the best small company to work for in Lincoln and Omaha! We have 100 employees and 6 locations in the Lincoln and Omaha area.
Our associates and members are key to our success as a Credit Union. Our goal is to continually strive to make LFCU a great place to work by providing meaningful work, career development, and professional development opportunities. Our benefits and associate programs are some of the most competitive and low-cost to associates amongst Nebraska employers.
Position – Teller Part-time
Location – LaVista/Omaha
General Summary
Serve our membership and the Credit Union by performing member transactions and other teller functions. Serve our membership by providing and promoting prudent borrowing and saving activities and be sensitive to all of the member’s financial needs by creating an awareness of all Credit Union services to new and current members.
Essential Functions
Accurately process
- transactions to deposit/loan products (includes night drop, mail and general ledger)
- sale of money orders/cashier checks/gift cards, redeem savings bonds, member check order requests
- credit card cash advances and payments
- encoding of savings bonds / scanning of checks, teller work and signature cards
- incoming and outgoing cash within assigned drawer, including the usage of cash recyclers
- examine checks for endorsements and negotiability, balance and prepare daily check deposits from drawer for Fed Deposit
- assist members in and out of safe deposit area
Effectively perform
- opening and closing of day procedures (systems and building)
- check holds according to check cashing/hold policy; combat fraudulent activity
- act as a member contact concerning account inquiries and requests (in person/by mail/phone/electronically contact)
- recognize when a Suspicious Activity Report or CTR may be required and accurately complete the procedures
- utilize the data processing, email, voicemail, telephone and drive thru systems
- assist lending and new account staff with onboarding of accounts, loans and various responsibilities to learn all financial services
Maintain
- a working knowledge of credit union security procedures, including fraud prevention
- adherence to all Credit Union policies and procedures including specific cash-handling Teller job tasks
- knowledge of all state and federal regulations that are applicable to the transaction performed by Teller job tasks
- member’s confidentiality
- growth and progress within the Teller Development Program
Additional Functions
- Actively support our sales and service culture and demonstrate these skills by communicating to members the benefits and features of all our products and services.
- Actively support our service expectations, core values and Liberty First promise.
- Effectively identify and act on referrals and cross selling opportunities.
- Resolve members' requests/problems/complaints and/or direct them to the proper person for solutions.
- Complete in-house training based on required classes set up for this position.
- Assist in any area as directed by management.
Job Requirements
Teller experience preferred but not required. Work requires knowledge of all Credit Union products and services. These characteristics are normally acquired through completion of a high school education plus experience in the teller and/or member service area of a financial institution.
Must have professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive attitude and image as a representative for the Credit Union.
Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.).
Good judgment is required in day-to-day situations and problems within established guidelines. Involves generally routine or standardized work but involves choice of action within limits defined by standard practice and instructions. Decisions are pre-defined based on guidelines or standards.
Physical requirements include: Generally considered sedentary work and may include standing for intermittent periods. Limited lifting and carrying up to 55 pounds when moving cash drawer or coin bags.
Work Hours
Part-time. 20 hours per week. Monday - Friday plus Saturday morning rotation.
Wage
- $14.00/hour with no experience, up to $16.00/hour depending on experience
- This position is eligible for a wage increase annually as part of a merit performance review plus when associates complete our Teller Development Program levels
- This position is eligible for incentives and a discretionary gain-share plan payment annually
LFCU BENEFITS AND OTHER PROGRAMS
Retirement Plan – LFCU contributes 5% of associate earnings to Profit Sharing. LFCU matches 50% up to 5% of associate’s 401(k) contributions.
Gain Share Plan - Reviewed and approved by the Board annually, this plan rewards employees when the credit union achieves above average performance. Employees are also rewarded based on their level of performance and contributions to the success of the credit union.
Paid Leave
- Vacation– 1 weeks/year for new hires
- Holiday Pay – 6 paid holidays/year. 5 additional federal holidays per year are reserved for all-staff meetings. For one 1 of the 5, staff are required to attend an all-staff meeting, and the remaining 4 may be provided as holiday pay based on LFCU's discretion.
Additional Programs
- Quarterly all-staff professional development
- Fitness Club Reimbursement
- Free Breakfast on Fridays
- LFCU Apparel – 2 free items annually
- Jeans Day options with charity donation
Salary : $14 - $16
