What are the responsibilities and job description for the Automotive Service Porter position at Liberty Ford Lincoln Canton Llc?
SUMMARY
Responsible for cleaning, moving, and maintaining vehicles while assisting the service department and dealership in various duties.
ESSENTIAL DUTIES
Essential duties include the following. Other duties may be assigned.
- Greet and welcome service customers in a friendly and courteous manner.
- Protect customer vehicles by installing plastic seat and floor covers.
- Perform alignment checks on customer vehicles.
- Drive customer vehicles waiting to be serviced to a numbered parking spot, and write the number on the key tag.
- Retrieve customer cars from the parking lot and drive them into the technician service bay area.
- Road test vehicles to verify that the problem exists and confirm that it is resolved when the repair is complete.
- Drive vehicles to different areas of the dealership as directed by management.
- Provide transportation for customers.
- Pick up and drop off fleet service account vehicles.
- Clear sidewalks and other areas of snow, as directed by management.
- Help with Pre-Delivery Inspections.
- Wash cars as needed.
- Keep the work area clean.
- Follows all company safety policies and procedures and immediately reports any accidents to a manager.
JOB REQUIREMENTS
- Must have a valid driver's license with a company-acceptable driving record
- Adheres to all company policies, procedures, and safety standards
- Ability to read and comprehend instructions and information
- Must be able to operate both standard and automatic vehicles
- Ability to communicate well orally and in writing with customers, vendors, and other contacts
- Must maintain a professional appearance
EDUCATION
- High School diploma or GED
EXPERIENCE
- Previous customer service in any industry preferred
PHYSICAL REQUIREMENTS
- Walking/Standing for 6 to 8 hours in a shift
- Bending, stretching, lifting, reaching and climbing
- Lifting up to 50lbs.
- Possess physical and manual dexterity
Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.
