Administrative Assistant - Leasing & Resident Services

We are looking for a Receptionist/Administrative Assistant to support an onsite multifamily

leasing team in downtown Jersey City. Candidate must be a team player with a great attitude

and willing to learn new things daily. This position will be responsible for assisting all

prospective residents, residents and all team members to ensure administrative tasks from within

the office continue to high standards with maximum efficiency.

Responsibilities

• Answer phones and greet perspective tenants
• Provide high level customer service to customers
• Act as a liaison between clients and agents
• Be excellent as first point of contact via phone, email and in-person interactions and
• communications.
• Ability to effectively communicate across varying modes of communication between customers, teammates and varying departments.
• Technologically capable with knowledge of web based interfaces.
  
  

Qualifications

• Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Microsoft and Google Suite, Yardi and Rent Café experience are a plus.
• A love of excellence in customer service and client interaction.
• Have excellent attention to detail and high-level accuracy with documents.
• Flexible in daily routine; ability to prioritize and manage shifting responsibilities
• Ability to assess, prioritize and act quickly, solve problems and maintain confidentiality.
• Deadline driven and extremely organized
• Open to new ideas and systems
• Excellent verbal and written communication skills
• Proficient in time management
• A true professional, who supports the entire team in achieving their goals and continues to maintain the goodwill and reputation of the entire team.
  
  

Salary: $45K to $50K depending on experience

Benefits Package Includes

• Health, Dental, and Vision Insurance
• Paid Time Off for Holidays, Vacation, and Sick leave
• 401(k) Retirement Savings Plan with Employer Matching Contributions