Retail Demand Planning Manager

Location: Winston-Salem, NC (hybrid, 50% onsite in our W-S facility)

Job Summary

As the Retail Demand Planning Manager, you’ll lead a collaborative team focused on creating accurate, data-driven forecasts and setting smart safety stock targets that support both customer satisfaction and business goals. You’ll foster a culture of growth, continuous improvement, and accountability, while partnering cross-functionally with Sales, Marketing, Supply, and Operations to ensure forecasts reflect real-time market insights. With a balance of strategic thinking and hands-on problem-solving, you’ll drive process improvements, guide critical business conversations, and help shape how we plan for the future in a fast-paced retail environment.

Key Responsibilities

Team Leadership:

• Lead and develop a team responsible for crafting weekly and monthly demand plans and setting safety stock targets using defined tools and processes.

Forecast Accuracy & Improvement:

• Monitor forecast accuracy and bias, analyze root causes of errors, and drive continuous improvement to advance working capital efficiency, reduce E&O, and optimize fill rates.
• Develop demand planners and standardize processes across teams to optimize processes, foster continuous improvement efforts, and ensure accountability for important metrics.

Coordinated Business Planning (CBP) Support:

• Facilitate the roll-up and summarization of demand forecasts for CBP Demand Review meetings, presenting data insights and key topics to support business discussions.

Cross-Functional Collaboration:

• Support demand planners in engaging with Sales, Marketing, Supply, and Operations teams, ensuring data is accurately summarized across product lines and customers.

Forecast Validation & Approval:

• Coordinate the planning department's approval of EFT volumes, ensuring accurate checks and balances are in place for a reliable and justifiable forecast.

Market & Forecast Alignment:

• Partner with the Business Analytics Manager to align Liberty Hardware’s forecast expectations with market insights and sales projections.

Qualifications & Experience

• Education: Bachelor’s degree in Supply Chain, Business, Finance, or a related field; advanced degree preferred.
• Experience: 5 years of demand planning, forecasting, or supply chain experience, with at least 2 years in a leadership role.
• Technical Skills: Proficiency in demand planning tools and ERP systems along with strong analytical skills in Excel or Power BI.
• Soft Skills: Strong leadership, communication, and problem-solving abilities, with the capability to drive collaboration across functions. Combination of strong analytical skills as well as ability to summarize data and concepts for leadership-level viewing. Ability to work cross-functionally in a fast-paced, evolving (retail or e-commerce) environment.

Are you passionate about learning and growing? Don't let a skills checklist hold you back. We encourage candidates who possess at least 60% of the required or preferred skills and education to apply. We believe in potential and the ability to develop and thrive within our dynamic environment.

Our employees are the most meaningful driver of our success. Our focus on total wellbeing enables team members to be healthy and safe, cultivates a culture where everyone feels they belong, and invests in everyone to help them develop and thrive.

We Offer:

• Competitive salary plus bonus-earning potential
• Paid Time-Off & Company paid holidays
• Monthly cell phone allowance
• Healthcare benefits such as medical, dental, and vision
• 401K saving plan with company match
• Tuition assistance program
• Profit Sharing
• Clubs and ambassador opportunities around DEI and personal interests.
• Special event opportunities around wellness, DEI, philanthropy, and fun/engaging.

Company: Liberty Hardware

Shift 1 (United States of America)

Full time

Hiring Range: $101,100.00 - $158,950.00

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.