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BUSINESS OFFICE MANAGER - FLOAT

Liberty Health
Wilmington, NC Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025

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Liberty Healthcare Management

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We are currently seeking an experienced:

FLOATING CORPORATE BUSINESS OFFICE MANAGER

Full Time, Days

JOB SUMMARY:

  • Due to the nature of the job, a high degree of confidentiality is required.
  • Responsible for scheduling receptionist coverage and Business Office Assistant duties.
  • Provides supervision for additional business office staff, to include receptionist and business office assistant.
  • Maintains continuing prior approvals and FL2 approvals as needed to insure third party claims will process and pay.
  • Meets with all new admits and maintains communication with Responsible Parties as it pertains to financial needs of resident and collection efforts.
  • Prepare monthly reports and ability to complete required AR review and research accounts.
  • Verifies secondary insurances on admission to insure valid payer sources for all residents.
  • Issues Medicare Notice of Non-coverage and ABNs as required. Discusses additional payer sources for continued stay.
  • Scans required documents on admission per established policies.
  • Follows established scheduled procedures necessary to carry out functions to the Central Office.
  • Maintains and monitors general petty cash and patient funds according to procedures. Balances all money weekly.
  • Maintains the safety and integrity of all monies received.
  • Maintains all financial files in an accurate, easily retrievable manner.
  • Receives, maintains and distributes Medicaid ID cards in accordance with established procedure.
  • Assures that all Insurance information is gathered and reauthorizations of insurances completed per policy.
  • Receives patient payments and prepares PCC receipts as needed. Prepares deposits per policy. Keeps current record of patient accounts. 
  • Reviews Statements as outlined in Best Practice manual. 
  • Maintains and balances patient personal fund transactions into PCC daily.
  • Makes family members and residents feel comfortable when discussing financial affairs, answering questions in a kind and professional manner.
  • Review and maintain resident information within PCC using established procedures for admissions, discharges, changes in status and reviews.
  • Assist the Central Billing Office when required, following policies as established in Best Practice Manual.  
  • Have a working knowledge of Best Practice policies and procedures
  • Pursues collections of accounts as outlined in Best Practice Manual.
  • Maintain NC Tracks/FL2 binder as outlined in Best Practice Manual.
  • Prepare for and attend Facility Case Mix meeting weekly.
  • Responsible for checking patient’s accounts payable and sending to the Central Billing office for processing per established procedures.
  • Must use proper telephone etiquette in an established manner and transfers calls in the most efficient means necessary.
  • Must be responsible to code and send Accounts Payable to Corporate AP per Corporate policy, if assigned.
  • Must be able to follow established Fire Policies and Evacuation Procedures as directed.
  • Performs other duties as assigned.

 

JOB REQUIREMENTS:

  • Must have high school education, computer knowledge and experience.  Previous experience working in a skilled nursing facility business office preferred
  • Ability to conduct oneself in a professional, business-like, and responsible manner, and maturity to relate effectively with families and coworkers.
  • Knowledge of current state/federal laws and regulations that apply to the business office in a long-term care setting.
  • Strong office/desk organizational and interpersonal/teamwork skills to work effectively with facilities and Central Billing Office.
  • Must have basic accounting abilities, with the ability to work with large numbers.
  • Must have basic computer skills, including word processing, spreadsheets, and databases, and should be skilled in the use of other office equipment.
  • Must be familiar with Medicare, Medicaid and Managed Care Plans and the prior authorization process.
  • Knowledge of medical terminology.
  • Must be able to work well under pressure.
  • Must be able to work and cooperate well with other employees.
  • Must be able to follow directions.
  • Must be able to problem solve.
  • Must read, know, and follow personnel, department, and Facility policies.
  • Maintains a good working relationship with all staff members and other departments.
  • Must have a valid N.C. Driver’s license.
  • Ability to travel with overnight stays.

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.

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