REGIONAL OPERATIONS MANAGER - LIBERTY SENIOR LIVING

Liberty Cares with Compassion….

LIBERTY SENIOR LIVING is currently seeking an experienced:

REGIONAL OPERATIONS MANAGER

Full Time, Days

JOB SUMMARY:

• Conduct frequent visits to assigned communities.
• Oversight on a daily, weekly, or PRN basis of the Executive Director/Administrator regarding the following key areas of the business:
  • Occupancy & Revenue Oversight
    • Move-Ins and Move-Outs
    • Key Sales Ratio Compliance
    • Sales Strategy
    • Rental Rate Integrity
    • Care Revenue and Case Mix Management
  • Financial Management
    • Budget Compliance
    • Ongoing Financial Analysis & Review
    • Expense Management
    • A/R Management
    • Pay Scale Integrity
  • Staffing Management
    • Associate Onboarding & Continual Training
    • Associate Evaluations, Performance Reviews & Promotions
    • Associate Engagement & Appreciation
    • Associate Relations, Grievance & Concerns
    • Worker’s Compensation Claims
  • Resident Engagement
    • Resident Satisfaction
    • Resident Hospitality
    • Resident Retention (Turnover)
    • Resident Length of Stay
    • Resident / Family Grievance / Concerns
  • Operations Standards
    • Policy & Procedure Compliance
    • Licensing Oversight
    • Departmental Operations Standards Compliance
    • Signature Programs Compliance
• Participate in annual Strategic Initiative Development and Compliance
• Participate in Corporate Compliance Initiatives
• Participate in regular Corporate Meetings
• Reports Compliance

JOB REQUIREMENTS:

• Must have a Bachelor’s Degree with at least 5 years of regional management and supervisory experience. Master’s degree a plus. Experience in Senior Living, preferably including Independent, Assisted, Memory Care, Skilled Care experience a plus.
• Must have a valid state driver’s license with no infractions.
• Must be able to travel up to 20% to 40% of the time.
• Must have computer knowledge of Excel, Microsoft Office, PowerPoint, and other software programs as required
• Must be willing to work with various department directors, patients, visitors, family members, and community leaders.
• Must have the ability to plan, organize, execute and follow-up on work assignments.
• Must have a sound knowledge of personnel administration and must be able to supervise all employees.
• Must have a sound knowledge of local, Federal and State regulations, Medicare and Medicaid regulations, nursing and medical practices and procedures, and any other laws pertaining to senior living operation.
• Must have the ability to make independent decisions and work well under pressure.
• Must have knowledge of economic conditions and ability to adjust revenue and/or expense strategy to meet community and regional financial objectives.
• Must have the ability to keep abreast of changes in the Senior Living industry.
• Must process ability to interpret financial statements and prepare monthly reports.
• Must have the ability to promote public relations.
• Must have the ability to communicate with others well, attend meetings and provide updates / reports with ownership entities, lenders and joint venture partners.

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.