What are the responsibilities and job description for the Customer Support Specialist – human services position at Liberty Healthcare Corporation Career Center?
"This is the most wonderful experience that I have had in all my career.”
“I have never worked at a company in which I felt appreciated and supported until I came to Liberty."
“Liberty is an amazing company to work for. I feel completely supported by management and coworkers.”
These are just a few testimonials from Liberty Healthcare’s valued team members.
If you are looking for a career opportunity which will enable you to serve and support people of all ability levels, you are encouraged to consider a full-time Customer Support Specialist position with Liberty Healthcare.
As a Customer Support Specialist, your everyday work will help ensure people who have intellectual and developmental disabilities receive vital services so they may live their best lives.
You will work in a collegial and professional office with a team of caring and compassionate health and human service professionals. This role will enable you to gain valuable health and human services knowledge and experience.
You will enjoy a dynamic job description which will include these responsibilities:
- Engaging in productive phone conversations with people who have intellectual and developmental disabilities as well as their families and other stakeholders
- Answering customer questions and addressing concerns
- Conveying information about available health and human services, the process for applying for these services, as well as the wait period between applying for and receiving services
- Memorializing important details from phone conversations
- Communicating with an array of internal and external stakeholders
- Actively participating in training activities
You have the option to work a compressed workweek with four 10-hour days or a traditional five day workweek with 8-hour days.
As a Customer Support Specialist and valued employee of Liberty Healthcare you can expect:
- $18.00 to $19.00 per hour (depending on experience)
- 30 days of paid time off each year for holidays, vacation, sick leave, and personal days
- Health insurance, dental insurance, vision insurance, disability insurance, and life insurance
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Health Savings Account, 401k plan, and other perks
Full details on Liberty’s benefits plan are available at http://www.libertyhealthcare.com/upload/138.pdf
This position is based on-site at Liberty Healthcare’s office located at 8850 Emerald Street in Boise, nearby the Boise Towne Square Mall.
Salary : $18 - $19
