Inside Sales Representative (ISR) - Remote Work

Inside Sales Representative (ISR) – Remote work

At Liberty HealthShare, the country’s most comprehensive healthsharing organization, we believe our employees are one of our most important assets. As an Inside Sales Representative (ISR), you will be supporting one of the largest HealthShare ministries in the United States by providing your professional sales expertise and guidance to our potential members who are located throughout the country. As an Inside Sales Representative (ISR) you will acquire basic information from the inbound caller, answer questions, provide program options, conduct outbound calls, and send email and text communication to prospective members. The ISR will serve as a consultant to the caller, helping the prospective member select the right program according to the caller’s situation and budget.

Liberty HealthShare offers health-conscious individuals and families an affordable way to share medical care expenses in a like-minded community. Liberty HealthShare is not insurance. We are a Christian membership-based, non-profit organization where we help facilitate the voluntary sharing between members to pay each other’s eligible medical costs. The ministry is recognized by Charity Navigator as one of the most efficient healthsharing organizations in the country.

We offer a highly-competitive base salary, a lucrative incentive model, and the opportunity to work remotely. The package includes several options for health care, a Health Savings Account (HSA), and 403(b) retirement plan with a match of up to 5%.

Competitive wage based on experience, plus extensive incentive program.

Hiring for multiple shifts.

Ohio residents only.

See what we are about…

Working at Liberty HealthShare:

https://libertyhealthshare.wistia.com/medias/qw2p6f9e3j

Visit our career page at:

https://www.libertyhealthshare.org/career

Primary Duties and Responsibilities:

• Work together with other inside sales representatives to educate prospective members about healthsharing and evaluate their needs to determine the best programs for their situation.
• Ensure the delivery of personalized customer service through timely responses and accurate member program enrollment.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Inside Sales Representatives are assigned new leads each month.
• Proficient in sales tactics and techniques, verbal skills, computer skills and the ability to learn the department’s software system including CRM.
• Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
• Works collaboratively with sales to achieve monthly, quarterly, and annual sales goals.
• Maintain HIPAA certification and patient confidentiality.

Secondary Duties and Responsibilities:

• Nurtures and manages member relationships to improve loyalty and retention.
• Excellent time management and organizational skills (without direct supervision).
• Motivation to succeed and a passion for helping others.
• Detail oriented and process driven.

Required Qualifications & Skills:

• Prior sales and/or customer service experience is required.
• Demonstrated ability to reach established sales goals.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Proven track record of delivering results and working towards sales targets.
• Ability to work in a fast-paced environment & follow through on commitments.
• Highly motivated with a customer service mentality with ability to build relationships.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Required Experience and Education

· Bachelor’s degree in an applicable field from an accredited institution

· 3 to 5 years of relevant sales experience.

Benefit package that includes the following options:

• AultCare with prescription coverage
• Health Savings Account (HSA) with employer contribution
• Employer-sponsored dental plan
• Liberty HealthShare program options
• AFLAC plans available
• 403(b) retirement plan with employer match up to 5% upon hire
• Paid Time Off (PTO)

· Employee Assistance Program (EAP)

· Company paid holidays

· Bonus referral hiring program

· Multiple shifts available

· Onsite training

· Minister on staff

· Opportunities for advancement

EEOC Statement

Liberty HealthShare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liberty HealthShare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liberty HealthShare expressly prohibits any form of workplace harassment based on race, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty HealthShare employees to perform their job duties may result in discipline up to and including termination.

Job Type: Full-time

Pay: Competitive wage based on experience, plus extensive incentive program.

Expected hours: 40 per week and overtime as needed.

Shift: 8-hour shift

Supplemental Pay: Incentive plans

Work Location: Remote

Job Type: Full-time

Pay: $55,338.00 - $60,415.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Supplemental Pay:

• Bonus opportunities

Education:

• Bachelor's (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Sales: 1 year (Required)
• Customer service: 1 year (Required)

Location:

• Ohio (Required)

Work Location: Remote

Salary : $55,338 - $60,415