Landscape - Delivery Driver - Jacksonville

Position Objective – Driver: The primary role of the Driver is to make deliveries to customers in a timely and professional manner, adhering to company established guidelines for deliveries. The responsibilities of the Driver are:

1. Make deliveries to customers in a timely fashion, calling the customer before each delivery and adhering to the company established guidelines for deliveries.

2. Keeping the trucks stocked, cleaned and maintained on a daily basis and following the procedures for tracking all maintenance.

3. Be the “front line” of customer service for our organization and represent us in a positive fashion with our customers. Every time you put on our uniform and make a delivery you are representing our business and your co-workers. Be courteous, respectful, helpful and as cleanly presentable as possible.

4. Assist the customer to the best of your ability if they have questions about their projects or their yard when you are making deliveries.

5. Assisting in some installation projects, follow directions of design consultant, salesperson, or project manager for each installation.

6. When not making deliveries or assisting on installation projects, the driver will be asked to help in the yard with various tasks that need to be completed.

7. Drivers are required to have a working cell phone, vehicle charger and wireless headset so they can communicate with the office at all times safely and in accordance with the law.

8. Drivers must be able to handle the physical requirements of the job, including but not limited to, being able to lift 50 lbs. repeatedly and climb in and out of the vehicles. This can, at times, be a physically demanding job.

9. Drivers are expected to have a valid driver’s license, any other documents required by law to drive (including a DOT medical card) and understand the limitations of the equipment they are driving.

The responsibilities of ALL employees are:

10. Adhere to company policies and procedures as outlined in the employee handbook.

11. Answering the telephone in a friendly and courteous manner making your best attempt to answer questions and solve problems.

12. It is expected that you will become familiar with our policies and procedures reviewing them for ways to better the processes to be able to standardize and implement them easier in the future.

13. Maintain store appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, update in-store merchandising and keeping area neat.

14. Solve problems to the best of your ability as they arise. There are not many emergencies in this business so many situations need to be dealt with reasonably until they can be discussed with ownership and a permanent solution can be established. Most important, if you’re not sure ask and never be afraid to tell the customer you don’t know.

15. Adhere to strict confidentiality of company financial figures, including our cost, profit margins and gross sales. Violation of this policy is subject to immediate termination.

16. Keep track of time on PayCor automated time clock system.

17. One of the main benefits of this position is constant change and variation in responsibilities, tasks and opportunities. All employees need to ALWAYS be open to new ideas, change and thinking outside the box.

18. Other duties as assigned. Hourly Expectations: Typically, the driver position is 40 hours/week, although some exceptions may occur due to weather, customer needs or other situations. Exact start times are determined by your manager and may depend on weather, sunlight, project demands and other factors. Finish time each day will depend on job progress, commitments made to the customer and other scheduling factors. Flexibility will be required. This job will typically be 40 hours per week but could fluctuate some in either direction.

Driver Competencies for Success

1. Accountability - Takes ownership; accepts responsibility and shares credit. Holds oneself and others accountable to results. Has an efficient and forward-thinking team.

2. Communicates Effectively – Communicates in a clear and effective manner; is an active listener that is attentive, interactive, and committed.

3. Customer Experience – Begin and end with the customer in mind. Always strive to make things easier. Follow up and follow through. No homework for the customer. Has a sense of urgency.

4. Makes Good Decisions- Shows a critical thinking approach. Understands upside and downside risks. Considers company assets and customer interests. Considerate of teammates.

5. Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. Can be counted on to build company culture and to do the right thing, even when it’s hard.

6. Sense of Urgency- Consistently gets off to a good start. Effectively plans and prioritizes. Addresses problems aggressively and proactively. Avoids and/or wraps up loose ends.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Landscape maintenance: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Fernandina Beach, FL 32034: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20