What are the responsibilities and job description for the Account Sales and CRM Representative position at Liberty Management?
The Account Sales and CRM Representative is responsible for maintaining all aspects of account management for the Telecom Department and providing timely and accurate information to the sales team and the client. This involves working with multiple departments such as Advertising Sales, Sales, Marketing, and Customer Service.
Account Sales and CRM Representative Responsibilities:
- Speak directly with customers to schedule and coordinate client brand allocations, reconcile account discrepancies, and issue change notices to clients
- Steward deals with careful monitoring of the delivery
- Offer service upgrades and Renewals to all customer base
- Confidently overturn objections and close sales
- Develop a strong working relationship with Client Services and Consumers
- Collaborate with Account Managers and Marketing team to ensure that all marketing and sales elements are properly booked and executed
- Sales of new services and marketing promotions
Account Sales and CRM Representative Eligibility Requirements:
- Must be willing to work in New York City
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older
Desired Characteristics of the Account Sales and CRM Representative:
- Client Service and/or Account Management experience a plus. Sales or Customer Service experience is a must!
- Must have strong communication/interpersonal skills, be able to multi-task in a fast-paced environment, be detail-oriented and responsive, deadline-driven and have strong quantitative reasoning skills.
- Communication and Leadership Skills
