What are the responsibilities and job description for the Claims Resolution Specialist position at Liberty Mutual Insurance?
Schedule : Full-Time
Salary Range : USD $60000.00 - $94000.00
Job Category : Claims
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and / or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
Manages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for moderate severity and / or complex claims.
This position requires two days in office per month. All qualified applicants will reside within a 50 mile radius of Indiannapolis, IN office.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
Responsibilities :
- Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
- Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
- Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
- Confers with trial counsel and prepares trial reports.
- Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
- Responds to various written and telephone inquiries including status reports.
- Ensures adequacy of reserves.
- Recommends reserve increases on cases in excess of authority.
- Accountable for security of financial processing of claims, as well as security information contained in claims files.
- Updates files and provides comprehensive reports as required.
- Responsible for managing the practices and billing activities of outside and in-house counsel.
Qualifications
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
Employment Type : Full Time
Salary : $60,000 - $94,000
