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Manager, Global Crisis Management Program

Liberty Mutual Insurance
Boston, MA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 4/28/2025

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and / or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

This role leads the Crisis Management program globally. This role focusses on Crisis Management preparedness and rapid response to crisis events, safeguarding employees and ensuring the continuity of operations. The successful candidate will have skills and experience researching, benchmarking, implementing and continuously improving programs within large, complex organizations. This role works collaboratively with department peers and stakeholders to support and improved crisis preparedness and response capabilities through structured risk management, project management support, consultation and program management to globally. Delivers value through risk management programs to business partners by leveraging resources, resolving problems, identifying trends, determining improvements and implementing change.

Responsibilities

  • Manages and oversees 1-2 high impact enterprise security programs which provide risk mitigation across all threat or asset categories.
  • Leads projects, programs, and events with high degree of complexity. Maintains understanding of mitigation cost and seeks to improve cost effectiveness across ESBC mitigation efforts.
  • May execute standard work on complex tactical mitigation duties.
  • Provides structured risk management practices to identify and mitigate risk through a strategic lens, involving critical stakeholders, over a large threat or asset scope, in a routine and systematic basis to reduce trends in risks.
  • May conduct continual cost analysis of mitigation programs to assess effectiveness. Identifies business processes to review.
  • Performs highly complex research by gathering insights from senior business leaders to better understand the appropriate mitigation strategies for a specific market or region.
  • Regularly interacts with senior leaders and executives to recommend risk mitigation measures and influence decision making.
  • Influences peers and stakeholders in areas of Executive Protection, Event Risk Management, Business Continuity, Crisis Management and Safety.
  • Oversees and maintains critical relationships with vendors.
  • Specializes in a scope of protected assets that may cover all or most of ESBC assets protected.
  • Has direct interaction and oversight over vendor account management and senior leadership teams.
  • Serves as a formal or informal mentor for more junior members of the team and works to help improve team resiliency.
  • Assists in onboarding and training efforts.

Qualifications

  • Bachelor`s Degree in related field plus 5 plus years of relevant experience within crisis management
  • Demonstrated ability to proactively identify and assess potentially problematic situations, make practical and logical judgments, and bring issues to resolution
  • Ability to work nights / weekends as situations require
  • Preferred certifications : CBCP, CEM, CCMP and CRM
  • About Us

    As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

    At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

    We are proud to support a diverse, equitable and inclusive workplace, where allemployees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

    We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit : https : / / LMI.co / Benefits

    Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

    Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
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