What are the responsibilities and job description for the Auto Claims Resolution Representative Hybrid Schedule IL position at Liberty Mutual?
Job Summary:
This is a high-volume, fast-paced role that requires strong organizational skills and problem-solving abilities. As an Auto Claims Representative, you will work with customers who have been in an auto accident and need our help to guide them through the claims process from start to finish.
Career Opportunity
We are looking for positive, high-energy individuals who thrive in a dynamic environment. This role offers limitless growth opportunities, allowing you to take charge of your future and progress in your claims career.
About the Role
You will be responsible for speaking with customers, managing multiple tasks, and making decisions in a structured paperless work environment. Your critical thinking skills, customer-centricity, and problem-solving abilities will enable you to provide excellent service to our customers.
- An Empathetic Service Professional: You will skillfully communicate with customers to assure them that you are there to guide them through the process.
- A Front Lines Liaison: You will represent the Liberty brand, delivering on our promise to our customers.
- A Reliable Teammate: You will adapt well to different environments, schedules, and the varying needs of our customers.
Qualifications include:
- An engaging personality and passion for helping customers
- Critical thinking skills and ability to utilize multiple systems
- Excellent oral, written, decision-making, and organizational skills
About Us
Liberty Mutual is a purpose-driven organization committed to fostering an inclusive workplace where employees can build long and meaningful careers. We offer comprehensive benefits, continuous learning opportunities, and a supportive environment where employees can succeed professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. We provide protection for the unexpected and deliver it with care, helping people embrace today and confidently pursue tomorrow.
