What are the responsibilities and job description for the Claims Representative NJ position at Liberty Mutual?
About the Role
We are seeking a highly motivated and detail-oriented individual to join our team as an Auto Claims Resolution Representative. In this role, you will have the opportunity to work with a diverse group of customers, providing exceptional support and guidance throughout the auto claims process.
Responsibilities
As a licensed claims adjuster, you will be responsible for:
- Reviewing and processing claims in a timely and efficient manner
- Communicating effectively with customers and stakeholders
- Identifying and resolving issues in a fair and equitable manner
- Collaborating with internal teams to ensure seamless claim resolution
Requirements
To be successful in this role, you will need:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Proficiency in multiple systems and software
Benefits
Liberty Mutual offers a comprehensive benefits package, including paid training and licensing. Our company values diversity, equity, and inclusion, creating a workplace where employees feel secure and supported. We strive to treat our customers as we would want to be treated, emphasizing empathy and problem-solving skills in our representatives.