What are the responsibilities and job description for the Disability Claims Processor position at Liberty Mutual?
Role Summary:
We are seeking a skilled Auto Claims Representative to join our team at Liberty Mutual Insurance. As a licensed claims adjuster, you will play a critical role in guiding our insureds and claimants through the auto claims process from start to finish.
About the Role
This is a unique opportunity for individuals who enjoy problem-solving, helping others, and working in a dynamic environment. You will be responsible for speaking with customers who have been in an accident, providing them with guidance and support throughout the claims process.
The ideal candidate will possess strong organizational skills, be a time management expert, and have a passion for delivering exceptional customer service.
Key Responsibilities
- Picking up phone calls and confidently assuring customers that you are there to guide them through the process
- Rising to the role of representing the Liberty brand, delivering on our promise
- Working well in different environments, schedules, and meeting the varying needs of our customers
- Providing protection for the unexpected and delivering it with care
Requirements
To succeed in this role, you will need:
- A strong working knowledge and ability to utilize multiple systems during virtual training
- Strong typing and multi-tasking capabilities in a structured paperless work environment
- A general understanding of overall claim operations and key stakeholders
What We Offer
We are proud to support a diverse, equitable, and inclusive workplace where all employees feel a sense of community, belonging, and can do their best work. At Liberty Mutual Insurance, we value integrity, customer-centricity, and a passion for helping others.
