What are the responsibilities and job description for the Field Property Claims Adjuster NJ position at Liberty Mutual?
Job Title: Field Property Claims Adjuster
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Field Property Claims Team as a Field Property Claims Adjuster. In this role, you will play a vital part in providing an outstanding customer experience by utilizing your investigative, problem-solving, and negotiation skills to resolve homeowner claims in a fast-paced team environment.
Key Responsibilities:
- Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages.
- Handle moderate to complex claims independently while managing workload from first notice of loss to final closure.
- Work in a vehicle daily while occasionally handling assignments from the desk.
- Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
- Coordinate vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
Requirements:
- Working knowledge of claims handling procedures and operations.
- Demonstrated understanding of building construction principles.
- Proven ability to provide exceptional customer service.
- Effective negotiation skills.
- Ability to effectively and independently manage workload while exhibiting good judgment.
- Strong written/oral communication and interpersonal skills.
- Computer skills with the ability to work with multi-faceted systems.
- A bachelor's degree or equivalent experience and at least 1 year of directly related experience.
- Ability to obtain proper licensing as required.
- The ability to handle multiple competing priorities and organize your day.
- Strong Time Management Skills
- Strong Organizational Skills
About Us:
L Liberty Mutual is a purpose-driven organization committed to fostering an environment where employees can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
