What are the responsibilities and job description for the Technical Consultant, Risk Control position at Liberty Mutual?
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
Advance your career with Liberty Mutual Insurance - A Fortune 100 Company
We are searching for a Technical Consultant to join our customer Dedicated Team consulting to one of the largest transportation and logistics companies in the world. In this role you will work shoulder-to-shoulder with the customer’s health & safety and operations management teams to identify, quantify, and reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.
Due to the dedicated aspect of the account, nearly 100% of the work is performed at customer focus operations in the Louisville, KY area with some travel to various locations in the Ohio valley region.
Please Note: This position is eligible to be hired at different levels depending on experience. Focus operation locations/territory is subject to change based on customer losses.
Responsibilities:
- Account Service: Work with customer management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.
- Leadership: Having the ability to collaborate, innovate, influence, and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
- Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
- Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.
Key Capabilities and Characteristics:
- Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
- Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
- Demonstrates personal energy, stamina and discretionary effort.
- Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
- Strong collaboration skills and commitment to continuous improvement.
- Ability to develop and maintain relationships with customers, peers, and industry contacts.
- Capacity to become trusted advisor and partner with the customer.
- Effective interpersonal, oral and written communication skills.
- Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
- Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
- Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
- Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
- Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
- Position requires regular travel.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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