General Manager

General Manager - Cape Girardeau, MO

Tri-State Water, Power & Air

At Tri-State Water, Power & Air, we believe in unlocking the power of potential. For over three decades, we’ve led the way in providing cutting-edge home improvement solutions. As we continue to grow, we remain dedicated to delivering exceptional customer experiences and creating meaningful opportunities for our employees.

Why You'll Love Working With Us

• Competitive Compensation: We offer a generous base salary along with a clear and straightforward incentive plan, ensuring that your hard work directly impacts your earning potential.
• Comprehensive Benefits: Our team members are equipped with everything they need to succeed, including a company vehicle or vehicle allowance and a company cell phone or reimbursement. We believe in supporting you so you can deliver top-notch service.
• Career Growth: Tri-State is a rapidly expanding company with locations across the Midwest and Mid-South. We provide our team members with ample opportunities for career development and advancement.
• Extensive Benefits Package: We offer more than just medical coverage and PTO. We value the overall well-being of our employees, supporting both their personal and professional growth.
  
  

About The Role

As our General Manager, you’ll play a pivotal role in leading our Cape Girardeau office. We’re seeking a strategic leader who excels in communication, management, and driving operational success. You will oversee all aspects of operations, manage a diverse team, and contribute to the company’s continued growth.

Key Responsibilities

• Strategic Leadership: Shape and implement business strategies to achieve company goals, keeping the company competitive and compliant by staying informed about industry trends and regulations.
• Operational Excellence: Lead daily operations, ensuring high-quality service delivery. Use data to monitor key performance indicators (KPIs), enhance productivity, and boost customer satisfaction.
• Financial Management: Oversee budgeting, financial stability, and profitability while making informed, strategic decisions. Balance cost-effective measures with exceptional service quality.
• Team Leadership: Recruit, develop, and mentor a top-performing team. Foster a positive, collaborative culture where employees thrive and grow. Conduct regular performance reviews and provide guidance to enhance individual and team success.
• Customer Focus: Ensure a seamless, customer-first experience. Address concerns promptly, elevate customer satisfaction, and implement initiatives to foster loyalty.
• Regulatory Compliance: Ensure the branch meets all legal and industry standards while maintaining strong relationships with regulatory bodies.
  
  

What We're Looking For

• Bachelor’s degree in business administration or a related field (preferred), or equivalent experience.
• 5 years of leadership experience in a related field.
• Strong knowledge of electrical and plumbing systems, technologies, and regulatory requirements.
• Demonstrated experience managing budgets and financial resources effectively.
• Expertise in budgeting, forecasting, and financial reporting.
• A proactive, independent approach with strong time management and problem-solving skills.
• Solid understanding of employment practices, including EEO, ADA, and other relevant employment laws.
• Proficiency with, or a quick learner of, various reporting and computing systems.
  
  

Ready to Elevate Your Career?

If you’re a driven leader ready to help Tri-State Water, Power & Air reach new heights, we’d love to hear from you! Apply today and take the next step in your career journey with us.

Pre-Employment Requirements

All applicants must successfully pass a comprehensive pre-employment background check, which includes criminal and DMV history.

Equal Opportunity Employer

At Tri-State Water, Power & Air, we celebrate diversity and are committed to fostering an inclusive environment for all employees.