What are the responsibilities and job description for the Sales Consultant position at Liberty Superstores?
Since 1963 Liberty Superstores, owned and operated by the Patnoe family, with four generations of car dealers, has been proud to serve the Black Hills of South Dakota and surrounding areas. Liberty Superstores has grown to 10 franchises in 6 locations in Rapid City and Sturgis. We have the best selection of new vehicles from Chrysler, Jeep, Mazda, Mitsubishi, Volkswagen, Hyundai, Fiat, Dodge, Ram, and Chevrolet!
Job Summary:
As an Automotive Sales Consultant located at our Liberty Chrysler - Jeep - Fiat store you will be responsible for offering our customers a Simple, Worry Free Car BuyingTM experience. Automotive Sales Consultants work with our customers to ensure they purchase a vehicle they really want by connecting them with cars they love while offering a fair and transparent car buying process.
Duties and Responsibilities:
- Approach and greet prospective buyers and customers in a timely manner and offer assistance as necessary.
- Actively listen to customers and ask appropriate questions to ensure a successful customer experience and sale.
- Conduct business in a manner that is deemed professional and ethical.
- Answer customer phone calls in a professional and timely manner.
- Offer test drives to all prospective buyers while following proper procedures.
- Ensure customers understand the vehicle’s operating features prior to operating the vehicle.
- Communicate effectively with the Sales Manager before, during, and after a sale takes place.
- Follow up with potential customers using the leads list provided as well as creating your own leads list.
- Maintain knowledge of all vehicles within the dealership and stay up to date on all required sales training.
- Follow up with all prospective buyers and current customers to ensure their needs are met.
- Create monthly sales goals and strive to meet those goals.
- Assists with customers by resolving complaints or providing information as needed.
- Performs other related duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent preferred.
- Valid driver’s license required.
- Experience sufficient to understand the duties and responsibilities of the position.
- Sales experience is a plus.
Liberty provides equal employment opportunity for all individuals without regard to race, color, creed, religion, ancestry, national origin, sex, pregnancy, age, and disability, status as a veteran, citizenship or any other characteristics protected by law.
Employment is contingent upon the completion of a criminal background check and motor vehicle report.
