What are the responsibilities and job description for the Coordinator I, Operations position at Liberty Utilities Co.?
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
The Operations Coordinator is responsible for field operations activities, including scheduling MDT workload, resolving measurement errors, managing payroll functions, receiving and scheduling construction tasks, handling basic administrative duties, and coordinating maintenance orders. This role is based at the Keokuk, IA facility and is not a remote position and will report to the Operations Manager in Keokuk, IA
Accountabilities
- Monitors, controls, and reschedules MDT workload as appropriate; reads all system generated reports and makes preparations for next day operations.
- Generates completing, closing, and canceling service orders.
- Coordination, input, review, and validation of al payroll functions.
- Dispatches leak and emergency orders to Service Technicians
- Monitors, schedules, and processes ITRON meter reading routes, assigns priorities to calls, and schedules orders for appropriate construction and maintenance personnel.
- Prepares, distributes, and maintains daily line locates.
- Interact with customers in-person to answer questions, provide tariffs, etc.
- Generates and maintains various logs and reports on a daily, weekly and monthly basis.
- Investigates measurement errors and coordinates adjustments.
- Codes, validates, and processes vendor and contractor invoices.
- May initiate, receive, and confirm purchase orders and requisitions.
- Assists service and construction and maintenance personnel by communicating pertinent data and other information related to various situations.
- Provides administrative and clerical support to field operations including help in SAP.
- Performs other related duties as required.
- Other duties as assigned.
Education and Experience
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model.
What we offer
Company funded Pension program
401k with Company match
Full insurance benefits (health / dental / vision / life)
Collaborative environment with a genuine flexible working policy
Share purchase / match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
