What are the responsibilities and job description for the Claims Specialist position at Libra Solutions?
***This role is In Office in our Las Vegas, NV location***
Job Description:
MoveDocs is seeking a Claims Specialist to join our growing Operations team. The successful candidate will be highly motivated to deliver exceptional customer service to various parties within the medical and legal community. This position will function as the primary point of communication with our clients to stay up to date on existing cases and answer client questions. MoveDocs takes pride in providing excellent and expedient service to our clients and the qualified candidate must be self-motivated, able to work autonomously and enjoy working in a fast-paced, high-volume environment.
Responsibilities:
Job Description:
MoveDocs is seeking a Claims Specialist to join our growing Operations team. The successful candidate will be highly motivated to deliver exceptional customer service to various parties within the medical and legal community. This position will function as the primary point of communication with our clients to stay up to date on existing cases and answer client questions. MoveDocs takes pride in providing excellent and expedient service to our clients and the qualified candidate must be self-motivated, able to work autonomously and enjoy working in a fast-paced, high-volume environment.
Responsibilities:
- Answers high volume of inbound calls from insurance companies, attorneys, clients and/or medical providers daily
- Statuses cases to get updates on pending and ongoing case litigation and/or medical treatment.
- Drafts correspondence to defense insurance companies and/or attorneys including demand letters, emails, and faxes
- Delivers customer satisfaction through timely, accurate communications
- Develops rapport with the attorneys, firms, insurance companies and medical providers
- High School or GED required
- Experience in a high-volume call environment preferred
- Knowledge or experience with personal injury, medical billing, or claims a plus
- Previous claims and/or personal injury case manager experience preferred
- Self-motivated with desire to build great relationships, and to meet and exceed goals
- Ability to multitask while on the phone and the computer is a must
- Able to adapt to change and pivot easily between tasks
- Ability to work quickly and accurately to meet tight deadlines
- Possess excellent verbal and written communication skills for communicating with insurance companies, attorneys, and medical providers
- Basic computer proficiency and Outlook experience
Benefits:
MoveDocs offers competitive compensation, and benefits that include health, dental, vision, 401(k) plan, life insurance and paid time off.
About Us:
When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.
Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries.
#LI-KK1
MoveDocs offers competitive compensation, and benefits that include health, dental, vision, 401(k) plan, life insurance and paid time off.
About Us:
When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.
- MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
- Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
- Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.
Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries.
#LI-KK1
