What are the responsibilities and job description for the Libraries NI is hiring: Branch Library Manager (2 posts) in Oregon position at Libraries NI?

Under the direction of the Line Manager to supervise the service points on a day-to-day basis and provide direct services to the public; to assist in the development of the service to meet the learning, information, leisure and cultural needs of the local community.

There are two temporary posts available :

Portrush Library 30 hours per week

Coleraine Library 36 hours per week

These are temporary posts, subject to review, pending the organisation and structure review and dependent on business need. Please note these posts are for a period of six months and may be extended, made permanent, or terminated for any valid reason.

Job Description :

Responsible to : Line Manager

Responsible for : up to a maximum of 15 branch library staff, (in some circumstances the supervision will be shared)

MAIN DUTIES AND RESPONSIBILITIES

Core services to clients

Under the direction of the Appropriate Line Manager :

Ensure that all services are provided to consistently high standards and comply with current library policy and procedures with particular emphasis on :

the operation of the circulation system appropriate to the service point

client care

assisting clients to make best use of the library service

providing an efficient and effective request service

assisting clients with reference and information enquiries

providing advice and assistance on library resources within or without the service.

Under the direction of the relevant Officers ensure that the service is developed effectively for all client groups in the community e.g. children, adults, elderly people, people with disabilities etc. through activities to promote library materials / services, reading and literacy to the above client groups.

Under the direction of the appropriate officer ensure that clients have access to a suitable range of resources which meets their needs in line with the stock policy and that resources are maintained in good condition and arranged according to stock policy and agreed procedures.

Supervise the day to day delivery and routine procedures of client-focused library services in the areas of learning, information, leisure and culture.

Ensure that statistics and file systems are maintained as required.

Assist the appropriate Officer / s in promoting and marketing the library as the hub of learning, information, leisure and culture in the local community.

Staff Management

Manage, supervise and appraise the senior library assistant / s, library assistants and ancillary staff at the service point.

Ensure the service point functions effectively by operating the timetable and duty rota.

Ensure time-sheets are completed and returned accurately and on time.

Lead and motivate staff to encourage maximum performance and provide appropriate opportunities for communication.

Supervise staff to ensure consistently high standards are maintained.

Assist relevant officers in identifying the training needs of staff and provide on site refresher and induction training for library assistants on routine aspects of branch library work in line with library service policies.

Premises and Administration

Ensure the routine maintenance of library premises, maintain files and records as required and refer any problems which cannot be dealt with locally to the appropriate officer.

Ensure that appropriate action is taken to comply with Health and Safety requirements for the benefit of staff and clients.

Ensure that financial procedures and record keeping are adhered to.

Supervise all clerical / electronic functions at the service point.

Ensure adequate stationery and cleaning supplies for the service point from administration Department on a regular basis.

Where appropriate, act as duty officer while on the premises.

This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor prescriptive. Libraries NI reserves the right, in consultation with the post holder, to amend the job description to meet the changing needs of the organisation.

PERSON SPECIFICATION

ESSENTIAL

Qualifications and Experience

A minimum of two GCE A levels OR equivalent or higher qualification PLUS a minimum of two years’ experience working with the public in a customer focused environment within the last five years OR a minimum of three years’ experience, working with the public in a customer focused environment within the last six years.

Experience

Experience of contributing to the promotion and delivery of front line customer services to a diverse range of people.

Experience of using current Information Communication Technology (ICT) systems / applications in a work context.

Experience of working in partnership OR collaboration with internal and / or external customers.

Experience of working effectively within a team environment to meet organisational goals / objectives.

Other Constraints and Requirements

Ability to work a mix of mornings, afternoons, evenings and weekends, both at base and in other service points as required to support business need.

Have no criminal record which would prevent working with children and / or adults at risk.

DESIRABLE

Experience of managing staff.

Experience of working in a public, academic or specialist library.

TERMS AND CONDITIONS

These are temporary appointments. The successful candidate will be employed on NJC terms and conditions of service and membership of the Northern Ireland Local Government Pension Scheme is automatic for persons eligible to join.

Annual leave entitlement for the full leave is 23 days (pro rata for part time posts) increasing to 30 days after five years’ service. In addition, there are 12 statutory holidays.

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