What are the responsibilities and job description for the Library Associate Senior position at Library Systems & Services LLC?
About the Role
We are seeking a skilled and experienced Library Associate 3 to join our team at Library Systems & Services LLC. The ideal candidate will possess excellent customer service skills, proficiency with library systems and databases, and experience in supervising junior staff members.
Key Responsibilities
- Circulation Desk Duties: Providing excellent customer service, handling account openings, placing holds, processing interlibrary loans, managing fines, and resolving patron issues.
- Program Planning and Facilitation: Coordinating library programs and events, collaborating with librarians and management to plan and implement activities.
- Maintenance and Organization: Maintaining circulation records, overseeing mailings of library materials, processing damaged items, and ensuring collections are well-maintained.
- Supervisory Roles: Supervising junior Library Associates, including performance management, evaluation, training, and timesheet approval.
Requirements
- H.S. Diploma or GED required; Bachelor's degree preferred.
- Three years library experience, preferably with supervisory experience.
- Proficiency in MS Office suite, including Excel, Word, and PowerPoint.
- Excellent communication skills, both written and verbal.
