What are the responsibilities and job description for the Budtender / Retail Sales Associate position at Licensed Dispensary in Santa Ana?
We are looking for motivated and passionate part-time retail specialists to join the team! This position is ideal for applicants who enjoy providing exquisite customer service to each guest—and who can positively contribute to our team culture! Open availability needed: mornings, nights, and weekends with reliable transportation Ability to work 6-10 hour shifts without fatigue Time management, dependability, and punctuality are required Provide exceptional customer experience with every customer, every time Actively engage customers in a warm and welcoming manner, offer personalized recommendations and solutions, and drive product sales Ability to thrive in a fast-paced and dynamic work environment Proficiency using point-of-sale systems and business communication applications Display integrity, attention to detail, and strong teamwork
Responsibilities
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Job Type: Part-Time or Full-Time Available
Salary: From $17.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We provide masks, gloves, and hand sanitizer.
Work Location: One location
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $17