What are the responsibilities and job description for the HVAC Service Manager position at Lickety-Split?
Job Description
Job Description
RELOCATE TO JACKSONVILLE, FL!!!
Join Our Team as an HVAC Service Manager at Lickety Split Air, Plumbing, and Electric!
Are you an experienced HVAC Service Manager with the technical, sales, and leadership skills to grow a 5-star service team ? If so, Lickety Split Air, Plumbing, and Electric wants to meet you!
We are a fast-growing, customer-focused company looking for a motivated and dynamic leader to take our HVAC service department to the next level . We take pride in providing top-notch service to our customers while fostering a supportive, high-energy, and positive work environment . If you're passionate about coaching and leading technicians , delivering exceptional customer experiences , and building a winning team , this is the opportunity for you!
What You’ll Do :
Oversee the HVAC service department’s operations and profitability
Train, mentor, and motivate a team of skilled HVAC technicians
Foster a culture of excellence, accountability, and teamwork
Recruit, hire, and onboard top-tier talent
Ensure 5-star service and customer satisfaction at every touchpoint
Conduct ride-alongs and performance coaching to enhance technician success
Manage the dispatch board and optimize scheduling efficiency
Oversee contract jobs and ensure compliance with industry standards
What We’re Looking For :
- 5 years of HVAC experience with strong technical skills
- Leadership experience with a proven ability to manage and inspire teams
- Solid understanding of HVAC codes, troubleshooting, and repair
- Hands-on approach— willing to assist in the field when needed
- Exceptional communication, problem-solving, and organizational skills
- Ability to drive revenue growth and uphold company standards
- A passion for developing technicians and fostering a learning environment
- Positive, patient, and customer-focused mindset
- Must pass background screening, drug testing, and have a clean driving record
- Experience with ServiceTitan software is a plus
What We Offer :