Outreach Manager

Description

Job Title: Outreach Manager 

Reports To:  Community Engagement Director  

Salary Range:  $45,760-$65,894  (dependent on previous experience) 

Job Classification:  Full-Time, Professional Staff Member; 40 hours/week; Exempt 

Job Summary: The Outreach Manager plays a critical role in building meaningful relationships between Licking County Aging Partners (LCAP) and the broader community. This position is responsible for developing, implementing, and evaluating strategies that enhance awareness, participation, and support for programs and services aimed at enriching the lives of seniors in Licking County. Additionally, this role involves leading a team of coordinators and overseeing key programs to ensure strategic alignment with serving the older adults of our community. 

Personal & Professional Attributes: Demonstrate sensitivity, empathy and understanding of the needs of older, impoverished, and developmentally disabled individuals, display common sense and good judgment, and actively promote LCAP to the public. Uphold the highest level of confidentiality, honesty and integrity, and represent the organization positively and professionally at all times.

Core Technology Competencies: Demonstrated working knowledge of computer operations and standard office equipment (copiers, faxes, etc.) and must be able to utilize all Microsoft Office services.

Essential Duties: 

• Supervise staff in outreach and support services,  including Vision Services and engagement.
• Develop and execute community engagement strategies to promote LCAP’s programs and services.
• Build and maintain relationships with community organizations, local businesses, and key stakeholders to foster collaboration and resource-sharing.
• Assist in the planning and execution of programs that address senior needs, including workshops, support groups, and resource fairs.
• Regularly evaluate program impact, gather feedback, and implement improvements to enhance effectiveness.
• Ensure alignment of messaging and outreach efforts with organizational goals and community needs.
• Collaborate with internal teams to ensure programs are inclusive, accessible, and effective.
• Track community engagement activities and outcomes, maintaining up-to-date records of partnerships, sponsorships, and event participation.
• Perform other related duties as needed or assigned.

    The physical demands described below represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• Work is performed primarily in an office environment with controlled climate and noise. No known hazards exist.  
• The physical demands of this position include frequent sitting, standing, walking, lifting and/or carrying, talking, hearing, visual ability, and mental and emotional demands.
• Availability to work some evenings and weekends as required for events and outreach activities.
• This position is subject to pre-employment background and substance abuse testing.    

 Benefits Offered: Medical, Dental, Vision, Company paid Life & Long-term Disability insurance, 403B Retirement plan (6% agency contribution after 1 year, no match required), 12 paid Holidays, Generous Paid Time Off (PTO) accrual, and more.

Requirements

 General Requirements: Commitment and desire to provide excellent service to all clients and aging community members. Maintain predictable and regular attendance, work stated hours, communicate, comprehend, and follow policies and procedures and develop and maintain positive working relationships with all staff. Must be able to satisfactorily perform all the job responsibilities and meet the physical requirements of that same job title. All employees must possess and maintain a Valid Ohio Driver’s License, as well as the minimum auto insurance coverage for Ohio (must be able to provide proof upon request). 

Minimum Education and Experience Requirements: 

• Bachelor’s degree or three years equivalent experience in Community Development, Social Work, Public Relations, Communications, or a related field. 
• Excellent written and verbal communication skills.
• Strong project management, multitasking, and decision-making skills.
• Ability to establish and maintain positive relationships with various community partners.
• Experience writing and managing grants preferred.

Salary : $45,760 - $65,894