What are the responsibilities and job description for the Product Quality Control Manager position at Liebherr?

The Product Quality Control Manager is responsible for coordinating and maintaining quality control processes at the factory (production, warehouse, incoming inspection), scheduling of product and process audits, analyzing the results, and giving feedback and guidance to the team.

The Product Quality Control manager ensures and assist in determining if materials, products, and / or processes are in accordance with specifications, supports commissioning assembly issue resolutions, coordinates factory containment and inspections, product audits; and manages audit closure activities for facility.

Responsibilities

Essential Job Duties :

Manage nonconforming product and quality issues in the Nonconforming Report (NR) system.
Effectively communicate product, process, and system non-conformances and escalate as needed, to the appropriate level of management.
Supervise and review corrective actions in order to prevent re-occurrence.
Prepare and present data for management review to aid in root cause analysis and solutions related to product failures, inspection, and improvement opportunities
Functional understanding and the ability to perform problem-solving techniques.
Ability to utilize statistical analysis of data to identify potential product or process downstream failures and implement preventive actions.
Understanding of Measurements Systems Analysis (MSA) methods and applications.
Work with stakeholders to improve manufacturing, measurements, and verification processes.
Promote awareness of customer requirements, complaints, and concerns throughout the organization.
Offer expertise and mentorship on company continuous improvement and Lean concepts, tools, and practices.
Responsible for managing inbound, in-process and outbound inspection and product audit activities at the facility.
Assist with new process improvement implementations; coordinate and manage inspection, processes, establish priorities and maximum usage of assigned resources.
Provide guidance in development and revision of LPA and product audit questions and inspection characteristics providing emphasis on processes and product weaknesses.
Ensure proper approval and documentation practices are followed.
Lead special projects as assigned; complete and disseminate metric reports related to audit results and departmental performance indicators.
Guide organization personnel through new practices, improvement initiatives and certifications.
Prepare and present training as required to different levels of the organization.
Ensures the staff follows the set processes and adheres to the best production practices and product

Supervisory Duties :

Manages Direct Reports - 4 to 8.

Responsible for the overall direction, coordination and evaluation of Product Quality team.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance.

Competencies

Education and Experience :

Bachelor's degree from four-year college and 4 to 8 years of relevant experience or an equivalent combination of education and experience.

The candidate should have 2 years of experience in a supervisory or managerial role.

Experience in a manufacturing environment is preferred.

General Competencies :

Leadership : Builds organizational commitment; implements policies; manages employee performance; motivates team; and communicates.

Analytical Thinking : Breaks down problems and issues into components and analyzes the costs, benefits, opportunities, and risks associated with each alternative solution.

Cost Awareness : Strives to keep costs within budget, and makes manager aware when budget will be exceeded.

Monitors revenues and / or expenses to ensure sound fiscal responsibilities.

Initiative : Works independently to solve problems, looks for opportunities to take on more responsibility.

Managing Multiple Priorities : Handles multiple assignments and priorities while fulfilling all commitments.

Continuous Self Improvement : Works toward developing new skills or enhancing existing skills.

Accepts new responsibilities and adapts to changes in procedures.

Physical Demands :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms and talk or hear.

The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and / or move up to 30 pounds.

Specific vision abilities required by this job include close vision.

Additional Requirements :

Travel nationally and internationally up to 25%.

Ability to obtain and maintain a valid driver's license and passport.

Our Offer

An interesting and ambitious role in a successful international company.

We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Referral Bonus : Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.

If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

The company

In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States.

Location

Liebherr Mining Equipment Newport News Co.

23607 Newport News, VA

United States (US)

Contact

Jose Matrille

Zay.Matrille@liebherr.com

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