Reservationist

Are you a force for good? Do you have excellent communication skills, along with a desire to efficiently handle details for travel? Does the opportunity to devote your talents to a cause much greater than yourself excite you? The Arbor Day Foundation could be the organization that makes you love where you work.

Arbor Day Farm is a property owned and operated by the Arbor Day Foundation. This property is where our missions comes to life! As one of the world's largest operating conservation foundations, the Arbor Day Foundation educates and engages stakeholders and communities across the globe to involve themselves in its mission of planting, nurturing, and celebrating trees. Our vision is to help others understand and use trees as a solution to many of the global issues we face today, including air quality, water quality, climate change, deforestation, poverty, and hunger.

You Have:

• Excellent customer service and communication skills. Provide excellent guest service in person, over the phone, and via email. Have knowledge of proper telephone etiquette.
• Experience with computers. Ability to learn the OPERA computer system. As well as experience using Microsoft Word and Excel. Basic computer and multi-line phone system.
• Positive Attitude. Ability to smile and be courteous and guests. Be an energetic and optimistic team player. With the ability to accept constructive feedback.
• Detail Oriented skills. You are very detail oriented with strong organizational, time management, and planning skills. Ability to handle busy situations and multitask.
• Ability to work in the U.S. You will be able to provide necessary i9 documentation, if selected within 3 days of start date.
• Availability. You are able to work a Monday through Friday 5pm to 9pm and you are able to work Saturday and Sunday, 9am to 5pm. Working five days a week with some Sundays off.

You Will:

• Provide critical first impressions. You will cross train as a Reservations/Front Desk Agent and will be passionate about providing service that is warm, welcoming, and world-class service to all our guests.
• Be efficient. Gathering details, ensuring that all requests are handled and ready when guests arrive.
• Work as a team and individually. Be a part of helping us create a fun work environment with teamwork at the forefront to ensure a positive experience for guests.

Love Where You Work:

• Were in this together. A culture focused on kindness, collaboration and the intrinsic shared purpose to do whats right. We pride ourselves on the culture we've built. We love it, and we know you will too.
• We care about your mental health. We offer an EAP (Employee Assistance Program) where you and your family can access free counseling sessions and much more support.
• We invest in your future. Company paid short-term and long-term disability, life insurance and 401k with company match.
• We want to stay connected. Well hook you up with a company laptop and phone.
• Well round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).