Residency Counselor

Job Description

WHO ARE WE?

Come join our dedicated team at South Port Square, a wonderful place to work! South Port Square is a 40-acre campus in Port Charlotte close to Charlotte Harbor and Punta Gorda and is one of Florida's best kept secrets! You'll join a team with a strong work ethic, with management and co-workers who want to make a positive impact on our residents' lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at South Port Square. For over 30 years, South Port Square has been addressing the growing needs of the retiring and senior communities. Today, South Port Square is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation's leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at South Port Square.

ABOUT THE ROLE :

The Residency Counselor is responsible for sales and closing activity that meets or exceeds expectations. The Residency Counselor manages the sales process from inquiry to residency by effective representation, negotiation, and promotion of the community to the individual consumer and influencers.

Here are a few of the daily responsibilities of a Residency Counselor :

• Meets and exceeds personal sales expectations.
• Effectively responds to new inquiries in a timely manner.
• Ensures that all prospect inquiries are managed, and that timely follow-through is maintained in accordance with designated time frames.
• Utilizes C3 Leads effectively by promptly inputting data and uses the system to manage assigned lead base.
• Uses Direct Sales Performance Indicators (DSPI's) to set goals and diagnose areas of strength and needed improvement.
• Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.
• Staff the office to meet business needs which may include evenings, weekends, and holidays.
• Communicates with key influencers impacting the buying decision.
• Participates in marketing events as directed by the Marketing and Sales Director
• Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.
• Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.
• Maintains a professional appearance at all times.

Here are a few of the qualifications we need you to have :

What We Offer :

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status.

Full-Time

Salary : From $28.85 per hour

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Salary : $29