What are the responsibilities and job description for the Lead Dining Server position at Life Enriching Communities (Concord Reserve –...?
Lead Dining Server
Who are We? Wesley Ridge is a faith-based, mission-driven non-profit that is part of an integrated family of lifestyle communities, Life Enriching Communities
Location: 2225 Taylor Park Drive, Reynoldsburg, Ohio 43068
Shift Available:
Full-Time: Monday -Friday
What is Your Role?
The Lead Universal Dining Server is an extension of the mission, vision and core values of LEC. This position requires excellent customer service skills and knowledge of departmental standards and the ability to verbalize methods of enhancing levels of resident and associate satisfaction, so that exceptional everyday experiences can be delivered. The Universal Dining Server is responsible for serving food and drinks to residents and their guests in a professional and timely manner, in any of the dining venues throughout the campus; in addition, this position handles all onboarding and training of newly hired Universal Dining Servers through their training period. This role must be flexible to move to various dining outlets on campus.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Essential Functions include the following. Other duties may be assigned.
- Share regular constructive feedback, providing explanation and demonstrations of proper techniques to allow newly hired Universal Servers to understand expectations of the LEC way to perform role.
- Serve meals to residents in their rooms and dining areas in a friendly and timely manner, following all regulations regarding special diets.
- Setup meal trays and dining room as instructed.
- Distribute and collect menus as necessary. Be familiar with menu and preparation of menu items.
- Complete daily cleaning duties as outlined in daily lists to ensure the total cleanliness and smooth operation of the meal service (for example – clean work tables, sweep and mop floors, take out garbage and keep work areas clean, dry and free of hazardous equipment, supplies, etc.)
- Restock food and supplies in preparation of the next meal service.
- Clear and reset tables.
- Perform dishwashing / cleaning procedures. Assure that utensils, etc. are readily available for next meal.
- Record temperatures of food and dish machine water as required. Notify Manager when dish machine water temperature or food temperatures fall below required temperature levels.
- Transfer food from Main Kitchen to work area.
- Use computer to submit and process checks in POS system.
- Report to work in a neat and clean uniform and in compliance with company dress code. Well-groomed hair and personal hygiene are essential. Wearing a hair net is required at all times.
Required Education and Experience:
- High School. High School Diploma, or equivalent experience preferred.
- Previous experience as a Dining Server in a continuing care community or hospital preferred.
- Possess a customer service background and orientation.
We Offer:
- Health, Dental, Vision, Life and Disability benefits for full-time associates starting after 30 days
- Generous Paid Time Off and Extended Illness Bank
- Retirement Fund with Company Match
- Gym Membership
- Opportunities for advancement
- Education Assistance
- Great schedule
- Meaningful, Mission-Driven work
- Opportunity to have a daily impact in the lives of others’
- Diverse, positive, and collaborative working environment
Life Enriching Communities is an equal opportunity employer committed to diversity in the workplace and to compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug free workplace
