Adult Mental Health Case Manager

Job Description

Job Description

Life Management Center is located in beautiful Northwest Florida, home to the “World’s Most Beautiful Beaches.” As the area’s most comprehensive behavioral and mental health care center, we offer quality services to Bay, Calhoun, Gulf, Holmes, Jackson, and Washington counties.

TITLE OF POSITION : Case Manager

PROGRAM : Adult Services

COMPONENT : Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a human services related discipline is one in which major course work includes the study of human behavior and development) AND a minimum of one year of full time or equivalent experience working with adults. Complete required trainings and testing to earn and to keep certification status as a Targeted Mental Health Case Manager through the Florida Board of Certification within the time-frame required by the State of Florida. Valid drivers’ license required. Compliance with minimum standards for screening of mental health personnel as contained in F.S. 394.4572.

SUPERVISOR : Adult Services Component Director

POSITIONS SUPERVISED : None

WAGE AND HOUR STATUS : Non-exempt

DESCRIPTION OF DUTIES AND RESPONSIBILITIES :

• Explains in assessment the circumstances that prompted services and considers information from the client, family and significant others and collateral resources to include current and past treatment records.
• Assesses needs for physical health and mental health needs, abstinence from substance use and effectiveness of current / past services & interventions.
• Assesses relationships with environmental supports including natural support system and family relationships.
• Assesses personal current and potential strengths.
• Assesses emotional, social, behavioral and developmental functioning and needs within the home, school, work place and community.
• Includes a home visit within 30 days of Case Management Certification that assesses the safety and wellbeing of the client.
• Case management assessment is current and updated every six months and at significant life event junctures.
• Clearly forms the basis for the service plan.
• Develops a service plan that clearly relates to the service assessment. Each area of identified need that is discussed in the assessment is addressed in the plan and all plan service need areas are discussed in the assessment.
• Assures that the service plan is developed in partnership with the client, parent / guardian / legal custodian (if applicable), service providers and other significant to the implementation of the plan.
• Assures and documents that the client, parent / guardian / legal custodian (if applicable) receives service plan.
• Specifies objectives that are measurable and outlines the strategy (intervention for how the goals will be achieved) including activities of the case manager, client and family members.
• Specifies time frame for achievement of service plan components and the name of the individual or agency responsible for providing the specific assistance or services.
• Reviews / revises service plan every 6 months or at significant life junctures including comments on the status of each service plan component.
• Expresses justification for purchase of service with state funding (e.g., SAMH, TANF) with specific explanation as to why the expenditure is needed to meet service plan goals and objectives.
• Provides individualized case management services based on the service plan and identifies SNAP (Strengths, Needs, Abilities, Preferences).
• Assures that service goals / objectives clearly justify expenditures made with state funding (e.g., payment of utility bill, purchase of clothing).
• Ensures implementation of the service plan through a variety of monitoring, planning, advocating, and assessing activities designed to procure specified services, treatment and resources for the client.
• Monitors service plan goals and objectives and determines if any changes / updates are needed to the service plan.
• Provides supportive services to include working with the client’s natural support system to develop and implement the service plan.
• Conducts discharge planning with the client (and involves significant others when available and appropriate).
• Conduct monitoring as required by Medicaid Manual. Work closely with the individual, family or support system, and local providers to locate appropriate community placements and arrange for needed aftercare services for individuals determined appropriate for discharge. Intervene when necessary to resolve issues among stakeholders to ensure the process moves forward in a timely manner.
• Establishes rapport with clients and families to foster engagement and develop a therapeutic relationship.
• Adapt evidence-based practice to the individual needs of the client (EBPs include, but not limited to, Motivational Interviewing).
• Assess for risk and protective factors.
• Recognizes and responds to high risk factors including suicidal and homicidal ideation.
• Recognizes, responds to and defuses volatile or dangerous situations.
• Seeks supervision and consultation as needed in regard to safety management.
• Recognizes and manages transfers / hand-offs and other critical points in treatment (critical risk points include but are not limited to : initial contact; change or transfer of care; change in legal status; change in life events; change in mental status; change in physical condition; change to a less restrictive level of care; discharge from services).

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