What are the responsibilities and job description for the Mobile Crisis Counselor position at Life Management Center of Northwest Florida, Inc.?
TITLE OF POSITION: Mobile Crisis Counselor
PROGRAM: Crisis Services
COMPONENT: Mobile Response Team
MINIMUM TRAINING, CREDENTIALS AND EXPERIENCE REQUIRED Master's degree in Psychology, Social Work, Marriage and Family Therapy, Mental Health Counseling, with a minimum of one year of relevant work experience or Bachelor's degree in a mental health related field with a minimum of three years of relevant work experience. Licensure as a Mental Health Counselor, Clinical Social Worker, or Marriage and Family Therapist under Chapter 491 Florida Statutes preferred.
Must have a valid Florida driver license and meet all Center requirements for vehicle operations and transportation of clients in Center and non-Center vehicles. Completion of Cardiopulmonary Resuscitation and Basic First Aid training (within six months of hiring). Completion of four hours of HIV/AIDS education (within 30 days of hiring) and two hours of HIV/AIDS information (biannually). Successful completion of CPI (Crisis Prevention Institute) training (within six months of hiring). Successful completion of a course in emergency screening prior to assuming emergency screening responsibilities. This course shall at a minimum include 12 contact hours of training in emergency screening, mental status examination, crisis intervention, Baker Act admission criteria, and the DSM-5. Completion of an additional 20 hours of service-related training as mandated in FAC 65E12 and 65D-30. Compliance with minimum standards for screening of mental health personnel as contained in F.S. 394.4572.
SUPERVISOR: Mobile Response Team Leader
POSITIONS SUPERVISED: None
WAGE AND HOUR STATUS: Exempt: (Professional)
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
1) Provide face to face and telephone assessment of persons experiencing behavioral health crises. Determine suitability for outpatient crisis intervention or need to triage with the Life Management Center on-call psychiatrist for inpatient hospitalization.
2) Assist individuals experiencing behavioral health crises with accessing services and supports to alleviate immediate stressors affecting stability in the community.
3) Provide emergency intervention and support services to persons experiencing severe psychiatric disturbances and without which may result in inpatient hospitalization.
4) Provide individual supportive therapy, and symptom management, both in office and community settings, ensuring immediate changes are made in the treatment plans as individual’s needs change; educate and support individuals’ families; and advocate for the rights and preferences of persons served.
5) Provide after hour on-call crisis intervention covering nighttime and weekend hours.
6) Provide emergency follow-up and crisis counseling until the crisis is averted, the person is hospitalized or is accepted into and begins receiving services from outpatient and case management staff.
7) Complete clinical record and other documentation in accordance with Center policies and procedures, component-specific guidelines and guidelines in requirements of funding and accrediting agencies.
8) Provide adjunctive services to persons in crisis in both outpatient and inpatient settings.
OTHER ESSENTIAL FUNCTIONS:
1. Travel required between multiple service sites, to the homes or residences of persons served, schools, and other locations within the community.
2. Deliver after hour on-call coverage by phone and face-to-face contact.
3. Perform away-from-center intervention activities.
4. When no other alternatives are available, transport individuals in personal or Center vehicles.
5. Complete substance abuse training as outlined by Florida Statute 65-D-30.
6. Complete training as required by Life Management Center training policies.
7. If licensed, comply with requirements of Chapter 490 or 491, Florida Statutes, to maintain licensure.
PROGRAM: Crisis Services
COMPONENT: Mobile Response Team
MINIMUM TRAINING, CREDENTIALS AND EXPERIENCE REQUIRED Master's degree in Psychology, Social Work, Marriage and Family Therapy, Mental Health Counseling, with a minimum of one year of relevant work experience or Bachelor's degree in a mental health related field with a minimum of three years of relevant work experience. Licensure as a Mental Health Counselor, Clinical Social Worker, or Marriage and Family Therapist under Chapter 491 Florida Statutes preferred.
Must have a valid Florida driver license and meet all Center requirements for vehicle operations and transportation of clients in Center and non-Center vehicles. Completion of Cardiopulmonary Resuscitation and Basic First Aid training (within six months of hiring). Completion of four hours of HIV/AIDS education (within 30 days of hiring) and two hours of HIV/AIDS information (biannually). Successful completion of CPI (Crisis Prevention Institute) training (within six months of hiring). Successful completion of a course in emergency screening prior to assuming emergency screening responsibilities. This course shall at a minimum include 12 contact hours of training in emergency screening, mental status examination, crisis intervention, Baker Act admission criteria, and the DSM-5. Completion of an additional 20 hours of service-related training as mandated in FAC 65E12 and 65D-30. Compliance with minimum standards for screening of mental health personnel as contained in F.S. 394.4572.
SUPERVISOR: Mobile Response Team Leader
POSITIONS SUPERVISED: None
WAGE AND HOUR STATUS: Exempt: (Professional)
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
1) Provide face to face and telephone assessment of persons experiencing behavioral health crises. Determine suitability for outpatient crisis intervention or need to triage with the Life Management Center on-call psychiatrist for inpatient hospitalization.
2) Assist individuals experiencing behavioral health crises with accessing services and supports to alleviate immediate stressors affecting stability in the community.
3) Provide emergency intervention and support services to persons experiencing severe psychiatric disturbances and without which may result in inpatient hospitalization.
4) Provide individual supportive therapy, and symptom management, both in office and community settings, ensuring immediate changes are made in the treatment plans as individual’s needs change; educate and support individuals’ families; and advocate for the rights and preferences of persons served.
5) Provide after hour on-call crisis intervention covering nighttime and weekend hours.
6) Provide emergency follow-up and crisis counseling until the crisis is averted, the person is hospitalized or is accepted into and begins receiving services from outpatient and case management staff.
7) Complete clinical record and other documentation in accordance with Center policies and procedures, component-specific guidelines and guidelines in requirements of funding and accrediting agencies.
8) Provide adjunctive services to persons in crisis in both outpatient and inpatient settings.
OTHER ESSENTIAL FUNCTIONS:
1. Travel required between multiple service sites, to the homes or residences of persons served, schools, and other locations within the community.
2. Deliver after hour on-call coverage by phone and face-to-face contact.
3. Perform away-from-center intervention activities.
4. When no other alternatives are available, transport individuals in personal or Center vehicles.
5. Complete substance abuse training as outlined by Florida Statute 65-D-30.
6. Complete training as required by Life Management Center training policies.
7. If licensed, comply with requirements of Chapter 490 or 491, Florida Statutes, to maintain licensure.
