What are the responsibilities and job description for the customer service rep position at Life Story?
Looking for a CUSTOMER SERVICE candidate to:
- Recommending changes in products/services and company policy by evaluating results.
- Maintain records on customer sales.
- Deal with customer complaints by investigating issues and come up with solutions.
- Prepare reports and make recommendations to management.
- Keep management informed by submitting activity and sales reports along with monthly and annual territory analyses.
- Attend educational workshops, establish professional and personal networks and read relevant industry publications in order to keep up to date.
- Identify new markets and opportunities.
If interested, a good candidate will have a resume that will reflects the following qualities.
- Excellent communication and interpersonal skills.
- A confident and determined mindset.
- A high level of drive and self-motivation.
- The ability to grow in a competitive environment.
- The capacity to cope with rejection.
- IT & numeracy skills.
- Commercial awareness.
