What are the responsibilities and job description for the Pool Concierge position at Life Time?
Position Summary
The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions.
Job Duties and Responsibilities
Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports
Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you
Position Requirements
High School Graduate or Equivalent
CPR and First Aid Certified
Minimum of 6 months customer service experience
Ability to stand for minimum of 4 hours at a time
Excellent verbal and written communication skills
Ability to proficiently use a computer and tablet
Ability to work outside in the summer months for a minimum of 4 hours at a time
Preferred Requirements
Minimum of 6 months reception experience
Lifeguard Certifications (within 60 days of hire)
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
